About this role
This position is Onsite. Our office is located at 2750 Front ST, Cuyahoga Falls, OH. Unity Health Network, part of the Optum family of businesses, is seeking a Accounts Receivable Representative to join our team in Cuyahoga Falls, OH. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.The Accounts Receivable Clerk plays a critical role in creating a quality experience that impacts the financial well-being of our patients. This individual will be responsible for insurance accounts by working with insurance companies to ensure proper reimbursement in a timely manner. This will include utilizing insurance websites and calling insurance companies for claim status and denial reconciliation. Handle inquiries from physicians and insurance companies regarding various account issues and act as an advocate for the patient when a billing problem occurs.This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.We offer 12 weeks of on-the-job training. The hours of training will be aligned with your schedule.Primary Responsibilities:Assists in resolving problems relating to all areas of Patient/Third Party billings and missing informationCollaborate with team members to ensure continuous improvement in processesMaintains current knowledge of billing requirements, denials and system practicesReview aging reports of claims that have been denied and determine the reason the claims were denied and find a resolution Complete assigned tasks within a given timeframe with accuracy Communicate with insurance companies to receive necessary information regarding the claim or benefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Requir