Accounts Receivable Officer

Finance

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Jollibee Tower, Ortigas Center, Pasig City

About the Role

A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila.

This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.

Key Responsibilities

• Manage end-to-end Accounts Receivable and collections process

• Perform reconciliations, posting of receipts, and variance investigations

• Monitor and manage aging accounts and overdue balances

• Conduct collections calls and email follow-ups with customers

• Resolve disputes and collaborate with internal stakeholders for resolution

• Ensure accurate and up-to-date documentation of transactions

• Prepare and send customer statements

• Identify collection risks and escalate issues where needed

• Handle manual invoicing processes when required

• What We’re Looking For

• Minimum 5 years’ experience in Accounts Receivable with strong collections exposure

• Experience handling high-volume accounts and customer interactions

• Strong reconciliation and problem-solving skills

• High attention to detail and accuracy

• Excellent communication skills, especially for collections and client-facing tasks

• Ability to work independently in a fast-paced environment

Nice to have:

• Experience with Dynamics 365 or similar ERP systems

• Exposure to Australian clients, processes, or NDIS

• Strong Excel skills (reporting, reconciliation, data handling)

• Why Join This Opportunity

• Work with a stable and growing Australian business

• Exposure to international AR processes and stakeholders

• Be part of a supportive shared services team environment

• Opportunity to contribute to process improvement and operational efficiency

• Competitive package and long-term career growth

• Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

• At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here:

• 🌟 You’re Valued.

• You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

• 🚀 You’ll Grow.

• From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

• 🎉 You’ll Belong.

• We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

• 🏢 You’ll Work in Style.

• Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

• 💼 You’ll Work with Global Brands.

• We match you with top international clients where you’ll work directly with their teams and make a real impact.

• Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.