About this role
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Manage the day-to-day Accounts Receivable function.
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Process and accurately allocate customer payments.
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Match customer payments against outstanding invoices.
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Monitor customer account balances and outstanding invoices.
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Follow up overdue accounts and outstanding payments.
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Respond to customer account and payment enquiries.
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Investigate unidentified, short-paid or incorrectly allocated payments.
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Reconcile customer accounts and resolve discrepancies.
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Review customer ledgers for unusual transactions, incorrect balances or allocation issues.
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Assist with credit notes, adjustments and account corrections where required.
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Maintain accurate records of customer payments, correspondence and supporting documentation.
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Prepare Accounts Receivable reports and outstanding debtor information as required.
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Escalate significant overdue accounts, disputes or unusual transactions where appropriate.
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Ensure the Accounts Receivable ledger remains accurate, complete and up to date.