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Accounts Receivable Collector

Buckland Customs Brokers Ltd.
Puebla, Mexico; Querétaro, Mexico; Prol. Bernardo Quintana s/n, Parque Queretaro 2000, 76140 Santiago de Querétaro, Qro., Mexico; Monterrey, Nuevo Leon, Mexico Posted Oct 9, 2026
Hybrid

About this role

Accounts Receivable Collector

This position is responsible for monitoring and coordinating collection of overdue receivables. They will be responsible for tracking progress, resolving client inquiries, resolving discrepancies and follow up with other departments, and maintaining strong client relationships.

Key Responsibilities

  • Use monthly aging reports to monitor client collection problems and take appropriate action to ensure timely payment.

  • Prepare and process credit refunds, and accurately update accounts receivable records.

  • Ensure statements of accounts and invoices have been sent and resolve any discrepancies or errors with correct department.

  • Prepare reports for clients and internal users as required.

  • Identify delinquent accounts and recommend appropriate course of action.

  • Build and maintain strong client relationships.

  • Assist with invoice distribution as required.

  • Ensure any missing back-up documentation is addressed with the billing department and properly filed for retention.

  • Respond to inquiries and requests from clients.

  • Other duties as assigned.

  • Leadership Responsibilities

  • N/A.

Job Details

Reports to Supervisor Accounts Receivable

Permanent

Finance

Full-time/ Part-Time

US/CDN/MX

Hybrid/Office/Remote

Required Qualifications and Experience

  • Completion of post-secondary education or equivalent.
  • 2+ years of relevant work experience.
  • Proven experience in business-to-business collections is an asset.
  • Advanced proficiency in Microsoft Office Suite (Excel, Access, Word).
  • Basic Accounting Software/ERP knowledge.
  • Bilingual (fluent in both Spanish/English) is necessary (US SB only).
  • Strong verbal and written communication skills.
  • Excellent problem solving and decision-making skills.

Physical Demands

  • Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
  • Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyze.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition.

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.

Job Details

Job Family

Finance

Pay Type

Salary

Employment Indicator

Full Time

Puebla, Mexico; Querétaro, Mexico; Prol. Bernardo Quintana s/n, Parque Queretaro 2000, 76140 Santiago de Querétaro, Qro., Mexico; Monterrey, Nuevo Leon, Mexico

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