Accounts Receivable Clerk

Accounts Receivable Clerk

We are looking for an Accounts Receivable Clerk to support hospital insurance collections in a remote, long-term contract role based in Minneapolis, Minnesota. This position focuses on resolving outstanding payer balances by researching claim activity, following up with insurance carriers, and pursuing appropriate reimbursement. The ideal candidate is comfortable navigating payer resources, communicating clearly, and managing a steady volume of collection activity with accuracy and persistence.

Responsibilities

• Review unpaid or partially reimbursed hospital insurance accounts and determine appropriate next steps for resolution.

• Contact insurance representatives by phone and through online payer portals to verify claim status, payment details, and denial information.

• Prepare and submit appeals or supporting documentation to challenge underpayments, denials, or delayed claim outcomes.

• Investigate account discrepancies by comparing claim activity, payer responses, and reimbursement records.

• Maintain accurate notes and account updates to reflect collection efforts, follow-up actions, and payer communications.

• Prioritize assigned balances to meet productivity goals while ensuring timely follow-up on outstanding receivables.

• Collaborate with internal team members to resolve complex insurance issues and escalate accounts when additional review is needed.

• 1-3 years of experience in hospital insurance collections is required.

• Working knowledge of accounts receivable processes related to healthcare or hospital billing.

• Ability to communicate professionally with insurance payers by phone and in writing.

• Experience using computer systems and payer portals to research claims and document collection activity.

• Understanding of claim status review, payment follow-up, and appeal submission processes.

• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.

• Capability to work independently in a remote environment while maintaining consistent performance.

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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• All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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