Accounts Receivable / Billing Specialist

Job title: Accounts Receivable / Billing Specialist

About the Role The position supports financial operations related to student accounts, billing, reconciliations, and reporting. It emphasizes accuracy, compliance with regulations, and collaboration with university departments to streamline payments.

What You'll Do

• Prepare, analyze, and/or review financial reports, schedules, accounts, journal entries, and processes (e.g., daily reconciliations; annual reports to federal/state agencies; audits).
• Assist with reconciliations and reporting activities including Higher Education Institute reporting; handle moderate reconciliations and process financial transactions; reconcile student account balances.
• Manage the entire billing and payment process, reconciliation, and monitoring for CCP and YEC accounts, including enrollment status and actions on specific accounts; reconcile payments posted to student accounts with payments from the State of Ohio and Youngstown City Schools.
• Review and determine appropriate rate codes for tuition charges; provide information and resolve problems for students, parents, banks, student loan borrowers, and University personnel.
• Gather and interpret data from multiple sources; validate data; evaluate processes and outcomes; recommend corrective actions; document findings to improve accuracy, compliance, and efficiency.
• Analyze data and prepare or review special reports; participate in continuous improvement and analysis of departmental procedures; perform moderate technical and analytical work.
• Interpret data, maintain operating procedures, and recommend fiscal policies, procedures, and controls; coordinate and/or perform a variety of fiscal/business activities; resolve billing/payment discrepancies; include cashier duties and maintaining accurate transaction records.
• Respond to inquiries from internal/external constituents; provide general information and explain University/department policies; prepare reports and perform fiscal analysis related to payment of services; ensure standard accounting procedures for cashier, billing, and payment functions.
• Audit receivables and advise action regarding reversals, adjustments, and collections.
• Assist with training new hires; perform other duties as assigned within the level of responsibility; support from supervisor as needed.

What We're Looking For

• Minimum Qualifications: At least a bachelor’s degree and at least one year of related experience.
• Knowledge, Skills, and Abilities: Knowledge of Accounting; applicable state/federal regulations; public relations; skills in using a calculator and personal computer; ability to apply principles to practical problems; gather/collate/classify information; complete routine forms and reports; handle routine inquiries from various parties.
• Preferred Qualifications: Bachelor’s degree in accounting, finance, or business administration; experience with Ellucian Banner and TouchNet systems; higher education billing experience.
• Physical Requirements: Sedentary work; ability to sit for extended periods.

Nice to Have

• Ellucian Banner and TouchNet systems experience; higher education billing related experience.

Compensation & Benefits

• Salary and benefits are not specified in the posting. Salary currency is USD. This position is not eligible for sponsorship.