Accounts Payable Specialist - Costa Rica

Accounts Payable Specialist - Costa Rica

We're looking for a Accounts Payable Specialist - Costa Rica This role is Hybrid, Costa Rica

Senior Manager, Accounts Payable, Corporate Card and T&E

About the role…

At Cornerstone, we are looking for a Senior Manager, Accounts Payable and Travel & Expense (T&E) to lead our global AP, employee expense, and corporate card operations. This role is ideal for a service-driven finance leader who excels in a fast-paced environment and is passionate about building effective teams, strengthening controls, and delivering operational excellence.

As the global process owner, you’ll be responsible for ensuring timely and accurate vendor payments and employee reimbursements, overseeing our corporate card program, and driving consistent processes across multiple entities and currencies. You’ll lead and develop team members, partner closely with our Shared Services team in India, and collaborate with Accounting, Treasury, Procurement, IT, and internal business partners to deliver reliable and scalable financial operations. You’ll lead and develop team members, partner closely with our Shared Services team in India, and collaborate with Accounting, Treasury, Procurement, IT, and internal business partners to deliver reliable and scalable financial operations.

The ideal candidate will bring a strong sense of ownership, sound judgment, and the ability to balance day-to-day execution with long-term process improvement. If you’re looking to make an impact while shaping how a global finance organization operates, this is the opportunity for you.

Key Responsibilities

• Lead global Accounts Payable, T&E, and corporate card operations to ensure accurate, timely, and policy-compliant payments and reimbursements
• Serve as the global process owner, establishing consistent procedures, clear responsibilities, and effective service delivery across entities and regions
• Lead, coach, and develop team members including Accounts Payable Shared Services in India
• Oversee invoice processing, payment execution, vendor master data, expense report reviews, and corporate card administration
• Serve as the senior escalation point for complex vendor payment, employee expense, and corporate card issues, ensuring timely resolution and clear communication
• Establish and monitor service-level agreements and key performance indicators to improve turnaround times, reduce backlogs, and strengthen the vendor and employee experience
• Maintain effective internal controls, including approval requirements, segregation of duties, and safeguards against duplicate or unauthorized payments
• Oversee AP and expense-related month-end close activities, including reconciliations, accrual support, and timely resolution of outstanding items
• Partner with Procurement, Treasury, Accounting, HR, and other business teams to align payment practices, expense policies, and corporate card controls with company objectives
• Drive process simplification, automation, and system enhancements, including requirements gathering, testing, documentation, and change management
• Support internal and external audits, maintain complete process documentation, and ensure timely resolution of control findings
• Provide leadership with clear reporting on operational performance, risks, and opportunities for improvement

Qualifications

Education

• Bachelor’s degree in business, Finance, or a related field.
• Registered Private Accountant (CPI)

Experience

• Have 8+ years of progressive experience in Accounts Payable, T&E, or related financial operations, including at least 3+ years of people management experience
• Have experience leading operations in a global, multi-entity, multi-currency environment, preferably within a large technology or software company
• Have experience managing or partnering with offshore teams in a shared services environment

Skills

• Bring strong knowledge of Accounts Payable processes, employee expense reimbursement, and corporate card program administration

• Understand accounting principles, month-end close requirements, and internal controls, including SOX requirements in a public company environment

• Have demonstrated success improving processes, implementing automation, and using operational metrics to deliver measurable results

• Are comfortable working with enterprise financial systems and expense management platforms, preferably Oracle Fusion Cloud, Oracle iExpense, Brex, and/or ServiceNow

• Possess strong written and verbal communication skills and can explain operational issues, risks, and recommendations clearly to employees, vendors, and senior leadership

• Have strong analytical and problem-solving skills, with proficiency in Excel and experience developing operational reports and dashboards

• Are self-motivated, organized, and able to prioritize competing demands while maintaining accuracy and meeting deadlines

• Extra dose of awesome if you have…

• Additional language skills

• Our Growing Presence in Costa Rica

• Cornerstone is excited to be building a new hub in Costa Rica as part of our continued investment in growing our global talent and capabilities. We are bringing together teams across a variety of functions, creating exciting opportunities for people to join us at the ground floor of this new chapter and help shape how we grow in the region.

• We have invested in a new office in Costa Rica, with construction beginning soon, and we expect our presence and capabilities in the region to continue expanding over time. For those joining us now, this is a unique opportunity to help build something from the beginning, work alongside talented colleagues across Cornerstone globally, and be part of our longer-term growth in Costa Rica.

• Employment Structure

• As we establish our operations in Costa Rica and complete the process to operate under the country’s Free Trade Zone Regime, Cornerstone is partnering with Recluta, our local Employer of Record (EOR).

• Our Culture

• Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

• At Cornerstone, we believe in AI that works in the service of people, amplifying their judgment to drive high-performing, future-ready organizations forward. Cornerstone Workforce AI, the intelligence platform for workforce readiness, brings together workforce and labor market data into a proprietary Cornerstone People Graph, translating signals into intelligence, targeting learning where it matters, developing critical skills, and surfacing hidden talent. Delivered as an open, enterprise platform across whatever application your people work in every day, Cornerstone Workforce AI is built for scale, security, and trust, with certified AI guardrails. As an industry leader, Cornerstone is helping approximately 7,000 organizations, 140M+ users, across 186 countries build continuous workforce readiness.

• Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

• We have great software and great culture!

• The best HR software for all sized businesses begins in the best workplace we know.

• Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. We are proud to be an EOE Protected Veterans/Disability workplace and an affirmative action employer.