Accounts Payable and T&E Sr Team Lead

Accounts Payable and T&E Sr Team Lead

Team Overview

The Procure-to-Pay (P2P) and Travel & Expense (T&E) team plays a critical role in ensuring accurate, timely and compliant financial operations across supplier The Procure-to-Pay (P2P) and Travel & Expense (T&E) team is responsible for delivering accurate, timely, and compliant financial operations that support TransUnion’s global business activities. The team manages supplier invoice processing, employee expense reimbursement, and related financial controls, helping ensure strong governance, operational efficiency, and a positive stakeholder experience. By partnering with internal business teams, external vendors, Shared Services leadership, and Global Process Owners, the team drives continuous improvement, process standardization, and service excellence across the end-to-end P2P lifecycle. This team reports to the Sr Manager, Accounting and Finance.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview And Core Responsibilities

• Lead, coach and support a team responsible for Accounts Payable (AP), Procure-to-Pay (P2P), and Travel & Expense (T&E) processing to achieve operational and performance goals.
• Serve as the primary escalation point for complex AP and T&E issues, exceptions, invoice discrepancies, vendor statement matters, and expense reimbursement questions.
• Ensure invoices, vendor statements, expense reports, and related accounting documents are processed accurately and within established service-level agreements (SLAs).
• Review team output to confirm quality, completeness, accuracy, policy compliance, and adherence to internal controls and governance standards.
• Manage workload prioritization and resource allocation to meet operational deadlines and changing business needs.
• Monitor daily operational performance, identify trends, and communicate key metrics, risks, and improvement opportunities to management.
• Provide training, mentorship, and guidance on AP and T&E policies, procedures, tools, and best practices.
• Partner with internal stakeholders and external vendors to resolve discrepancies, improve service delivery, and strengthen the customer experience.
• Identify process gaps and lead continuous improvement initiatives th