About this role
Job title: Accounting Rep/Administrative Assistant for SIH WorkCare/WorkReady
Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.
Position Summary Responsible for providing administrative and clerical support, to the director or assistant director, essential to efficient organization of assigned department(s).
Education
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High school to Associates Degree
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Licenses and Certification
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N/A
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Experience and Skills
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Technical Experience: 1 year
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Role Specific Responsibilities
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Greets visitors, answers telephones, and relays messages to appropriate staff members.
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Deals discreetly with sensitive, confidential information concerning professional affairs, personal performance of staff and confidential information concerning department and/or system affairs, information contained in minutes, letters and other documents.
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Establish, and revise filing system. Classify, sort and file correspondence, records, and other documents.
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Coordinate & schedule all activities related to meetings, conferences, appointments, travel arrangements & maintain supervisor’s calendar.
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Prepare correspondence, memos, reports, minutes, agendas, etc. Proof all typed materials, make corrections and recommended changes. Fax, photocopy and distribute material as directed.
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Sort and distribute department mail. Open, sort, review and prioritize mail. Bring priority items to supervisor’s attention.
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Assist in preparing and maintaining department budget and participants in day-to-day fiscal decisions.
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Maintain departmental equipment and supplies. Order supplies/materials as needed within allotted budget.
SIH Workcare and SIH Workready Administrative Assistant:
- Manage and oversee occupational medicine billing and accounts receivable activities within the occupational medicine EMR, ensuring accurate and timely billing for services provided.
- Prepare, submit, and monitor workers’ compensation claims to insurance carriers, including verification of claim information, payer requirements, authorization requirements, and appropriate billing documentation.
- Manage employer/client billing, including preparation and submission of invoices for occupational medicine services, employer-sponsored programs, screenings, physicals, injury management, surveillance services, and other contracted services.
- Maintain and reconcile accounts receivable for occupational medicine services, including monitoring outstanding balances, identifying aged accounts, researching discrepancies, and initiating appropriate follow-up and collection activities.
- Review and resolve billing rejections, denials, payment discrepancies, and claim issues with workers’ compensation carriers, third-party payers, employers, and other responsible parties.
- Post and reconcile insurance payments, client payments, adjustments, refunds, and other financial transactions within the occupational medicine EMR and applicable financial systems.
- Perform routine accounts receivable aging reviews and follow up on outstanding workers’ compensation and employer/client balances to support timely collection and minimize aged receivables.
- Coordinate with occupational medicine clinical and administrative staff to obtain accurate patient, employer, claim, authorization, and service information necessary for successful billing and collection.
- Verify and maintain accurate employer/client account information, workers’ compensation carrier information, billing addresses, claim numbers, authorization details, and payer requirements within the occupational medicine EMR.
- Assist with contract-specific billing requirements and employer pricing, ensuring services are billed according to established agreements, fee schedules, and contractual terms.
- Reconcile occupational medicine billing activity, payments, adjustments, and outstanding receivables between the occupational medicine EMR and organizational accounting/financial systems.
- Generate and analyze billing, collection, accounts receivable, aging, and revenue reports to identify trends, discrepancies, and opportunities for improved financial performance.
- Serve as a primary resource for occupational medicine revenue cycle questions, working collaboratively with accounting, billing, clinical operations, employer clients, and insurance carriers.
- Ensure occupational medicine billing practices are consistent with organizational policies, payer requirements, workers’ compensation regulations, and applicable federal and state billing requirements.
- Identify recurring billing and collection issues and recommend process improvements, workflow changes, and system enhancements to improve billing accuracy, cash flow, and accounts receivable performance.
Compensation (Commensurate with experience):
- $19.79 to $29.69
To access our Benefits Guide/Plan Information, please click the link below: