About this role
Job title: Account Solution Engineer - Federal Civilian (All Levels)
About the Role Be part of Salesforce’s Federal Public Sector Solution Engineering team, where your technical expertise meets a higher purpose. In this role, you aren't just selling software - you are a mission-critical partner in improving how government serves its citizens.
What You'll Do
- Lead deep technical and business discovery sessions with federal stakeholders to uncover mission gaps, pain points, and legacy bottlenecks; scope Agentic solution use cases and translate ROI into executable architecture, POC, and activation plans.
- Build high-impact demonstrations and POCs on the Agentforce platform to show how autonomous AI agents can automate federal workflows and citizen services.
- Deliver world-class product demonstrations that clearly communicate outcomes and ROI; guide production readiness and establish activation and adoption paths.
What We're Looking For
- Experience partnering with federal government customers as a technical trusted advisor; ability to guide customers across the lifecycle—from technical evaluation and close to activation, adoption, and expansion.
- Deep technical and business discovery capabilities to uncover mission gaps and translate outcomes into actionable architectures and POC/activation plans.
- Proficiency with Salesforce, modern data architectures, and AI; ability to configure Agentforce demonstrations to showcase autonomous AI agents that automate federal processes.
- Strong executive presence and demonstrated ability to deliver compelling product demonstrations that communicate impact.