About this role
Account Representative
Location: Lubbock, Texas | Plano, Texas | Remote
Responsibilities
- Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
- Develops and maintains knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
- Successfully builds relationships with existing clients to sell products and services
- Contacts clients to determine needs and interest in purchasing additional products and services.
- Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
- Follows up on leads from internal employees to investigate client issues, questions, etc.
- Manages sales cycles from lead generation to close of sale.
- Travels to trade shows and/or client sites as needed.
- Assists with preparation of RFP responses.
- Meets a pre-set annual sales quota.
- Performs other duties as assigned.
- The representative will maintain accurate records in CRM software, follow up with prospects, and collaborate with the sales and marketing teams to develop effective sales strategies.
Qualifications
- Bachelor’s degree preferred.
- Previous sales experience in the software industry a plus.
- Must possess a competitive drive and results-oriented approach.
- Exceptional written and verbal communication skills.
- Excellent presentation skills. Previous public speaking experience a plus.
- Must be a self-starter in addition to a team player.
- Requires a proactive approach to problem solving.
- Driven by a results-oriented mindset.
- Ability to establish and maintain effective working relationships with clients and employees required.
- Must possess general computer (PC) literacy and proficiency with MS Office products.
- Must possess a valid driver’s license.
Salary
Range Disclosure Requirements
- Salary will generally fall between $64,716 - $70,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.