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Account Representative

Tyler Technologies
Lubbock, Texas | Plano, Texas | Remote
RemoteUSD 64,716 - 70,000 / year

About this role

Account Representative

Location: Lubbock, Texas | Plano, Texas | Remote

Responsibilities

  • Conduct, manage, and document outbound and inbound sales calls and customer inquiries.
  • Develops and maintains knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to existing clients.
  • Successfully builds relationships with existing clients to sell products and services
  • Contacts clients to determine needs and interest in purchasing additional products and services.
  • Explains capabilities, answers questions, and researches issues in support of selling additional products and services.
  • Follows up on leads from internal employees to investigate client issues, questions, etc.
  • Manages sales cycles from lead generation to close of sale.
  • Travels to trade shows and/or client sites as needed.
  • Assists with preparation of RFP responses.
  • Meets a pre-set annual sales quota.
  • Performs other duties as assigned.
  • The representative will maintain accurate records in CRM software, follow up with prospects, and collaborate with the sales and marketing teams to develop effective sales strategies.

Qualifications

  • Bachelor’s degree preferred.
  • Previous sales experience in the software industry a plus.
  • Must possess a competitive drive and results-oriented approach.
  • Exceptional written and verbal communication skills.
  • Excellent presentation skills. Previous public speaking experience a plus.
  • Must be a self-starter in addition to a team player.
  • Requires a proactive approach to problem solving.
  • Driven by a results-oriented mindset.
  • Ability to establish and maintain effective working relationships with clients and employees required.
  • Must possess general computer (PC) literacy and proficiency with MS Office products.
  • Must possess a valid driver’s license.

Salary

Range Disclosure Requirements

  • Salary will generally fall between $64,716 - $70,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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