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Account Receivable Specialist

MTM LLC
Richmond, VA, United States Posted Oct 28, 2026
Full-timeOn-site

About this role

Job post summary

Date posted: April 16, 2026

Pay: $25.00 - $35.00 per hour

Job description:

The Accounts Receivable Specialist plays a critical role in the financial health of our business. This position is responsible for managing collections across a diverse customer base, including contractors, custom home builders, and homeowners.

This is not a passive, back-office role—you’ll be actively communicating with customers, solving problems, and driving timely payments while maintaining strong relationships. Our company has grown significantly over the recent years and this position is likely to grow in responsibility and career advancement opportunity.

What We Offer

 Competitive hourly pay (based on experience)

 Monthly performance incentives

 Annual profit sharing

 Company-matched 401(k)

 Comprehensive benefits package including:

 - Health, vision, and dental insurance

 - Life insurance

 Career development and advancement opportunities

 Hands-on training and mentoring

.

What You’ll Do

  • Proactively manage collections for assigned accounts

  • Contact customers daily via phone and email to collect outstanding balances

  • Invoice customers accurately and in a timely manner (email/mail)

  • Research, apply, and reconcile payments to the correct account and job

  • Monitor aging reports and prioritize collection efforts

  • Resolve billing discrepancies, short payments, and disputes

  • Prepare liens and support legal collection processes when necessary

  • Process daily deposits (including check scanning)

  • Manage and process credit card payments across multiple channels

  • Maintain financing documentation (including GreenSky) and process related payments

  • Keep accurate records across systems, spreadsheets, and files

  • What Success Looks Like

  • Accounts stay current and aging is well-managed

  • Customers are communicated with consistently and professionally

  • Issues are identified early and resolved quickly

  • Payments are collected efficiently without damaging relationships

  • Internal teams trust your accuracy, follow-up, and organization

  • What We’re Looking For

  • 1–3 years of experience in Accounts Receivable, collections, or customer service

  • Strong attention to detail—you catch errors before they become problems

  • Confident communicator, especially when discussing past-due balances

  • Highly organized with the ability to manage multiple priorities

Benefits

  • 401(k)

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

  • Work Location: In person

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