Account Quality Manager - Truck Tire OE & ContiKit

Account Quality Manager - Truck Tire OE & ContiKit

Company Description Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets. Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2025, the Tires group sector generated sales of 13.8 billion euros. Continental's tire division employs more than 56,000 people worldwide and has 19 production and 16 development sites.

Job Description HOW YOU WILL MAKE AN IMPACT

The Account Quality Manager plays a critical role by overseeing all internal and external quality related activities for the Original Equipment (OE) Truck Tire & ContiKit groups in the Americas. A member of the OE Quality team, the AQM will participate in and coordinate activities among the Key Account Management teams, numerous internal departments, and manufacturing sites, while being the primary interface to the OE customers for quality topics.

Specific duties include:

• Management and implementation of Customer Specific Requirements
• Support and oversight of PPAP and APQP activities within the assigned accounts
• Management of customer complaints, including all structured problem solving activities
• Coordinate and manage customer audits of Continental plants and warehouses
• Monitor and react to customer satisfaction scorecards
• Involvement in Technical Compliance activities for all TT OE and ContiKit customers
• Support the rapid expansion of ContiKit in North America

Qualifications

• WHAT YOU BRING TO THE ROLE

• Bachelor's Degree

• 2+ years of quality experience in the automotive industry

• Exceptional written and verbal communication skills

• Experience working directly with customers

• Strong understanding of Automotive Core Tools and Structured Problem Solving methodologies

• Ability to travel up to 20% of the time

• Continental is able to offer relocation assistance for internal candidates only.

• Legal authorization to work in the U.S. is required. Continental is able to offer visa support for internal individuals who currently hold an existing valid employment visa.

• ADDITIONAL WAYS TO STAND OUT

• 5+ years of quality experience in the automotive industry

• Additional Information

• THE PERKS

• Immediate Benefits

• Robust Total Rewards Package

• Paid Time Off

• Volunteer Time Off

• Tuition Assistance

• Employee Discounts, including tire discounts

• Competitive Bonus Program

• Employees 401k Match

• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.

• Remote Work

• Employee Assistance Program

• Future Growth Opportunities, including personal and professional

• And many more benefits that come with working for a global industry leader!