About this role

About Our Client

Our client is an established Managed Security Services Provider (MSSP) delivering advanced cybersecurity solutions across Nigeria and other African markets. Their Nigeria operation serves a diverse client base spanning government, financial institutions, and enterprise organisations. They are seeking a commercially-minded Account Manager to drive growth and deepen client relationships in the region.

The Role

This Account Manager will oversee client relationships across Nigeria, with a primary focus on revenue growth and customer satisfaction. You will manage existing accounts, identify and convert new business opportunities, and represent the organisation as a trusted advisor on cybersecurity solutions.

This role reports to Management.

Key Responsibilities

Serve as the primary relationship owner for assigned clients across Nigeria
Diagnose client security requirements and propose tailored cybersecurity solutions
Drive revenue through new client acquisition, opportunity identification, and consultative upselling
Represent the organisation at industry events and maintain a current understanding of local cybersecurity trends and regulatory developments
Partner with internal teams to ensure consistent, high-quality service delivery

Candidate Profile

3–5 years of experience in account management, business development, or sales within IT, telecommunications, or cybersecurity
Solid understanding of cybersecurity services and the Nigerian enterprise market
Proven ability to achieve and exceed sales targets
Proactive, ethical, adaptable, and a strong communicator capable of managing complex client relationships

Requirements

Education

Bachelor's degree in Business Administration, Marketing, Information Technology, Cybersecurity, or a related field
Professional certifications in sales, account management, or cybersecurity are an advantage (e.g., ITIL, CompTIA Security+, Certified Sales Professional, CISSP)

Experience

3–5 years of progressive experience in account management, business development, or B2B sales
Experience within the IT, telecommunications, or cybersecurity industry is preferred
Demonstrated track record of managing client portfolios and achieving or exceeding revenue targets
Experience selling to government institutions, financial services organisations, or enterprise clients is a strong advantage
Familiarity with the Nigerian regulatory environment and business landscape
Experience navigating complex, multi-stakeholder client relationships

Technical Skills

Working knowledge of cybersecurity services and solutions (managed security, threat detection, incident response, compliance, vulnerability assessment)
Proficiency with CRM platforms (Salesforce, HubSpot, Zoho CRM, or equivalent)
Competence in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace
Ability to prepare and deliver high-quality client presentations, proposals, and reports
Understanding of Nigeria's cybersecurity regulatory framework (NDPR, Cybercrimes Act) is an advantage

Core Competencies

Strong relationship-building and stakeholder management skills across government, financial services, and enterprise sectors
Excellent verbal and written communication skills
Consultative selling ability — the capacity to diagnose client needs and architect appropriate cybersecurity solutions
Commercial acumen and negotiation capability
Self-motivated and able to work independently while collaborating with cross-functional teams
Resilience, adaptability, and comfort working in a fast-paced, target-driven environment
High ethical standards, discretion, and professionalism
Ability to manage complex, long-cycle enterprise sales processes

Account Manager — West Africa (Nigeria)