Account Manager - West Africa (Nigeria)

The Role

• This Account Manager will oversee client relationships across Nigeria, with a primary focus on revenue growth and customer satisfaction.
• You will manage existing accounts, identify and convert new business opportunities, and represent the organisation as a trusted advisor on cybersecurity solutions.
• This role reports to Management.

Key Responsibilities

• Serve as the primary relationship owner for assigned clients across Nigeria
• Diagnose client security requirements and propose tailored cybersecurity solutions
• Drive revenue through new client acquisition, opportunity identification, and consultative upselling
• Represent the organisation at industry events and maintain a current understanding of local cybersecurity trends and regulatory developments
• Partner with internal teams to ensure consistent, high-quality service delivery

Requirements

Education:

• Bachelor's Degree in Business Administration, Marketing, Information Technology, Cybersecurity, or a related field
• Professional certifications in sales, account management, or cybersecurity are an advantage (e.g., ITIL, CompTIA Security+, Certified Sales Professional, CISSP)

Experience:

• 3–5 years of progressive experience in account management, business development, or B2B sales
• Experience within the IT, telecommunications, or cybersecurity industry is preferred
• Demonstrated track record of managing client portfolios and achieving or exceeding revenue targets
• Experience selling to government institutions, financial services organisations, or enterprise clients is a strong advantage
• Familiarity with the Nigerian regulatory environment and business landscape
• Experience navigating complex, multi-stakeholder client relationships

Candidate Profile:

• 3–5 years of experience in account management, business development, or sales within IT, telecommunications, or cybersecurity
• Solid understanding of cybersecurity services and the Nigerian enterprise market
• Proven ability to achieve and exceed sales targets
• Proactive, ethical, adaptable, and a strong communicator capable of managing complex client relationships

Technical Skills:

• Working knowledge of cybersecurity services and solutions (managed security, threat detection, incident response, compliance, vulnerability assessment)
• Proficiency with CRM platforms (Salesforce, HubSpot, Zoho CRM, or equivalent)
• Competence in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace
• Ability to prepare and deliver high-quality client presentations, proposals, and reports
• Understanding of Nigeria's cybersecurity regulatory framework (NDPR, Cybercrimes Act) is an advantage

Core Competencies:

• Strong relationship-building and stakeholder management skills across government, financial services, and enterprise sectors
• Excellent verbal and written communication skills
• Consultative selling ability — the capacity to diagnose client needs and architect appropriate cybersecurity solutions
• Commercial acumen and negotiation capability
• Self-motivated and able to work independently while collaborating with cross-functional teams
• Resilience, adaptability, and comfort working in a fast-paced, target-driven environment
• High ethical standards, discretion, and professionalism
• Ability to manage complex, long-cycle enterprise sales processes

Location Requirement:

• Based in Abuja, Nigeria
• Ability to travel within Nigeria for client meetings and industry events
• Occasional regional travel within West Africa may be required

Benefits

• Gross monthly salary: NGN1,069,303.30
• Net monthly salary: NGN 800,000.00
• Commission: 1.5% on total deal value
• Professional growth opportunities within a dynamic environment.

Application Closing Date

Not Specified.