Account Manager

Account Manager

THE ROLE

At Wella we want to be the best partner salons could have, to help them realise their ambitions, their dreams and achieve every success, so whatever salons want to achieve, we’re always there for them.

Our Wella Account Managers have overall responsibility for business growth within their territory of 120-150 accounts. Success will be achieved through a highly disciplined journey planning, visiting a combination of existing and prospect accounts on a daily basis (an average of 11 calls per day). You will take a consultative approach with our salon partners to grow their business leveraging our portfolio of product and services to delight their customers.

KEY RESPONSIBILITIES

• Deliver monthly/quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands turnover
• Partner with hairdressers to develop their salon business through action plans to:
• Attract new clients
• Drive client loyalty
• Grow their spend per client
• Optimise salon & staff operations
• Improve salon image and equity using our fantastic set of tools and state of the art digital apps.

EXPERIENCE

• You have at least 12-15 months direct selling experience in field-based position(s)
• You have experience in using a consultative approach to business development
• You are very organised and operate with high level of discipline
• You have excellent written and verbal communication skills
• You are digitally savvy;
• You have a deep and intimate knowledge of beauty; you are perpetually curious about how our consumers see beauty, think about beauty and feel about beauty
• You hold yourself accountable for the success of your territory – even when not everything is under your control; intensively driven & tenacious, determined to get over the obstacles in the path of what need to do; Act as an owner, as if it was your name on the door, as if it was your money being spent and your reputation on the line
• You are driven to beat competition by acting fast with new ideas executed superbly; you operate at high pace and find ways to make things happen
• You always push for more and set higher, braver targets; you don’t just want to meet the objectives but blow them out of the water, but never at the expense of ethical behaviour and safe ways of working
• You are driven to succeed but never at a colleague’s expense; you assume good intent in others; disagree openly but then fully back the decision made by your manager and your leadership

QUALIFICATIONS

• Experience in field sales in FMCG or ideally selling in salons
• Experience in selling to small / independent salons / retailers
• Experience of contracting and negotiation
• A valid driver’s license for 12 Months +

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday
• 3 days personal leave for your own significant life events
• 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Programme)
• Enhanced maternity, paternity, and adoption leave
• Eye Tests
• WOW Programme (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
• Workplace/Nursery Benefits
• Company Car, Laptop, iPad, Phone