Account Manager

Account Manager

What you’ll do

• Play the role of the main point of contact for client partners, supporting the creation and maintenance of account growth plans
• Support the Business Director and work with the Project Manager on day-to-day project management to ensure work efficiency and effectiveness
• Generating revenue & profit targets as defined for accounts.
• Manage multicultural projects, coordinate teams and clients; spot risks and issues, support resourcing, control the schedule and budget
• Gain and maintain knowledge of clients’ business, industry and competitors
• Up-selling and cross-selling consulting services within the client business
• Obtain key client information and transfer accurately to project teams to ensure effective scoping of work.
• Support new business opportunities from start to finish – putting tender submissions in place, driving proposals
• Build financial management skills, including preparation of billing and monthly projections for review
• Be a role model for stewardship between the client and the agency by balancing the account’s needs while avoiding unnecessary expenditures and negotiating required costs.

What you’ll need:

• Minimum 3-4 years of client contact experience in a creative agency, communications, or customer service environment; demonstrated impact on the communication and online strategy for major clients.

• Agency experience would be advantageous

• Outstanding ability to lead, convince, and inspire in a client-service environment; superior listening, interviewing, meeting facilitation, presentation, and writing skills.

• High knowledge and expertise in digital – and personal perspective on Internet trends and technologies, business and site performance analysis, user-centred design process.

• Proven ability to lead, mentor, and collaborate in a team-oriented workplace.

• Prior leadership role at growth-oriented creative or interactive firm.

• Must be proactive, a self-starter and an excellent communicator both verbal and written.

• Ability to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook and PowerPoint.

• Possesses superior communication skills, both internal and client facing.

• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

• WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

• First Name

• Last Name

• Email

• Phone

• AD: +376AE: +971AF: +93AG: +1-268AI: +1-264AL: +355AM: +374AO: +244AR: +54AS: +1-684AT: +43AU: +61AW: +297AX: +358-18AZ: +994BA: +387BB: +1-246BD: +880BE: +32BF: +226BG: +359BH: +973BI: +257BJ: +229BL: +590BM: +1-441BN: +673BO: +591BQ: +599BR: +55BS: +1-242BT: +975BW: +267BY: +375BZ: +501CA: +1CC: +61CD: +243CF: +236CG: +242CH: +41CI: +225CK: +682CL: +56CM: +237CN: +86CO: +57CR: +506CU: +53CV: +238CW: +599CX: +61CY: +357CZ: +420DE: +49DJ: +253DK: +45DM: +1-767DO: +1-809DZ: +213EC: +593EE: +372EG: +20EH: +212ER: +291ES: +34ET: +251FI: +358FJ: +679FK: +500FM: +691FO: +298FR: +33GA: +241GB: +44GD: +1-473GE: +995GF: +594GG: +44-1481GH: +233GI: +350GL: +299GM: +220GN: +224GP: +590GQ: +240GR: +30GT: +502GU: +1-671GW: +245GY: +592HK: +852HN: +504HR: +385HT: +509HU: +36ID: +62IE: +353IL: +972IM: +44-1624IN: +91IO: +246IQ: +964IR: +98IS: +354IT: +39JE: +44-1534JM: +1-876JO: +962JP: +81KE: +254KG: +996KH: +855KI: +686KM: +269KN: +1-869KP: +850KR: +82KW: +965KY: +1-345KZ: +7LA: +856LB: +961LC: +1-758LI: +423LK: +94LR: +231LS: +266LT: +370LU: +352LV: +371LY: +218MA: +212MC: +377MD: +373ME: +382MF: +590MG: +261MH: +692MK: +389ML: +223MM: +95MN: +976MO: +853MP: +1-670MQ: +596MR: +222MS: +1-664MT: +356MU: +230MV: +960MW: +265MX: +52MY: +60MZ: +258NA: +264NC: +687NE: +227NF: +672NG: +234NI: +505NL: +31NO: +47NP: +977NR: +674NU: +683NZ: +64OM: +968PA: +507PE: +51PF: +689PG: +675PH: +63PK: +92PL: +48PM: +508PN: +870PR: +1-787PS: +970PT: +351PW: +680PY: +595QA: +974RE: +262RO: +40RS: +381RU: +7RW: +250SA: +966SB: +677SC: +248SD: +249SE: +46SG: +65SH: +290SI: +386SJ: +47SK: +421SL: +232SM: +378SN: +221SO: +252SR: +597SS: +211ST: +239SV: +503SX: +599SY: +963SZ: +268TC: +1-649TD: +235TG: +228TH: +66TJ: +992TK: +690TL: +670TM: +993TN: +216TO: +676TR: +90TT: +1-868TV: +688TW: +886TZ: +255UA: +380UG: +256UM: +1US: +1UY: +598UZ: +998VA: +379VC: +1-784VE: +58VG: +1-284VI: +1-340VN: +84VU: +678WF: +681WS: +685YE: +967YT: +262ZA: +27ZM: +260ZW: +263