About this role
Account Manager
What you’ll do
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Own a portfolio of our top estates and facility managers
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Run quarterly business reviews that estates look forward to
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Spot churn early and fix it before it lands
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Grow each account with metering, payments and new services
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Work hand in hand with CX, Onboarding and Sales
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You’ll bring
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Account management experience, with accounts you can name and show you grew
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Retention thinking: churn signals, renewals and upsell
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A CRM you actually live in
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Ease with estate managers, developers and residents’ associations
What we offer
- Pension, paid annual leave and leave allowance
- Hybrid working
- Venco Learns — paid time to grow, AI skills included
- A clear level ladder, so you can see your next step
Your portfolio is real revenue, and you will see the impact of your work every quarter.