Account Manager, Strategic Accounts (DACH & France)

Job title: Account Manager, Strategic Accounts (DACH & France)

About the Role

Account Manager, Strategic Accounts (DACH & France) at Atlassian, focused on retaining and expanding relationships with our largest Enterprise customers. You will partner with Sales, drive expansion across the full solution portfolio, and accelerate revenue growth by strengthening executive-level relationships and ensuring customer success across the lifecycle.

What You'll Do

• Accelerate revenue growth by using existing customer footprints to maximize expansion through a top-down, solution-oriented approach.

• Develop Senior and Executive relationships via video conferences and in-person engagements.

• Manage high-value renewals and expansions across Atlassian's solution and product portfolio.

• Oversee growth opportunity management and end-to-end sales cycles.

• Partner with the Sales team on account planning and driving total book of business growth, including white space analysis.

• Increase customer awareness of Atlassian's solution portfolio to uncover cross-sell and upsell opportunities.

• Forecast accountability for your owned book of business; identify and mitigate risks.

• Influence cross-functional partners toward mutually beneficial outcomes and advocate for customer needs internally.

• What We're Looking For

• 7+ years experience in account management, inside sales, customer success or related fields.

• 4+ years selling Enterprise SaaS across a global account footprint.

• Experience communicating with prospects across several countries and cultures via phone and video.

• Track record of meeting or exceeding performance goals.

• Experience managing high-revenue enterprise engagements and complex, end-to-end sales cycles.

• Experience working with Channel Partners & GSIs.

• Understanding of the SaaS customer journey and risk scenarios.

• Experience using Salesforce, Clari and Tableau.

• Experience analyzing data to identify opportunities and project growth trajectories.

• German language fluency and DACH market experience.

• Compensation & Benefits

• At Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. This role may also be eligible for benefits, bonuses, commissions, and equity.