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Account Manager

Stanley Black & Decker, Inc.
Shanghai, China
On-site

About this role

Job title: Account Manager

About the Role The Account Manager will be based in Shanghai, China and will be responsible for managing key customer relationships, driving revenue growth, and coordinating internal teams to deliver solutions. This role partners closely with regional sales and operations to ensure customer success.

What You'll Do

  • Build and maintain strong relationships with customers in assigned accounts in Shanghai and surrounding regions.
  • Coordinate with sales, product, and service teams to ensure on-time delivery and high customer satisfaction.
  • Identify business opportunities, develop account plans, and drive revenue growth against targets.
  • Provide accurate forecasts and regular status updates to leadership.

What We're Looking For

  • Bachelor's degree or relevant experience in sales, business, or engineering.
  • 3+ years of account management or field sales experience in related industry.
  • Strong communication, negotiation, and problem-solving skills, with the ability to work cross-functionally.
  • Results-oriented, self-motivated, and able to work in a fast-paced environment.

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