About this role
About the Role
The Account Manager role is an exciting opportunity to showcase your relationship management, sales, and strategic account growth skills. This role focuses on post-sales engagement with small-to-medium-sized businesses, including restaurants and other local merchants.
As an Account Manager for the Midwest, you will play a critical role in retaining and growing our highest-value accounts, ensuring that new partners are set up for success, and identifying opportunities for expansion and increased revenue. Your ability to consult, strategize, and drive long-term value will be key to making Uber Eats the preferred platform for our partners.
The Midwest Account Manager is based in Chicago and requires working in the Chicago office, three days each week. Some travel may be required.
What You'll Do
- Act as an ambassador of Uber Eats' mission, brand, and product
- Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
- Establish and proactively maintain communication channels with merchant (restaurant) partners via email, phone, and face-to-face meetings
- Provide hands-on vendor management and training on new merch