About this role
Job title: Account Manager - Power and Renewables
About the Role As part of Lockton Global Energy & Power, the Account Manager (Power & Renewables) is a key contributor to the delivery and ongoing management of complex client relationships. This role is responsible for day to day account stewardship, supporting coverage strategy, renewals, and policy administration while partnering closely with Producers, Account Executives, carriers, and internal teams. The Account Manager brings strong organizational skills, industry knowledge, and a proactive service mindset to ensure accuracy, responsiveness, and a high quality client experience, while continuing to build the expertise and judgment required for increased ownership and responsibility.
What You'll Do
- Manage designated book of business as it relates to marketing, claims, and administration
- Respond to client inquiries, maintain documentation of communications, existing issues, and issue resolutions
- Support implementation of new lines of coverage by setting up accounts in internal systems, collecting needed documentation, and reviewing plan details with client and carrier
- Gather and compile exposure information from the client, including loss-run schedules and client stratifications
- Request and collect quotes (new and renewal) from carriers; audit quotes, binders, and endorsements and request changes as needed
- Process audits and create audit analyses for client
- Receive policy documents, then update and complete policy checks to ensure completeness
- Update specifications, applications, and summary information to reflect changes during the year
- Monitor receipt of quotes from carriers once submitted and negotiated by more senior staff
- Bind coverage under the direction of the Account Executive
- Inform client of any changes that may affect insurance premiums or coverage
- Gather and compile information for new business opportunities
- Input client information into data management system, ensuring accuracy and completeness
- Generate materials for client presentations and meetings
- Create and send compliance communications as needed
- Issue and process client invoicing
- Engage with producer and accounting department to determine action plans and assist in collection efforts or billing discrepancies
- Research industry trends and governmental regulations
- Perform other responsibilities and duties as needed