About this role
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our platform reaches billions of people across 150+ countries, delivering results grounded in privacy-first principles. We combine data-driven intelligence with creativity and accountability to shape performance across lock screens, apps, TVs, and the open web. Through Glance AI, we are reimagining AI-powered commerce, delivering highly personalized shopping experiences at scale. InMobi has been recognized as a great place to work and is backed by leading investors, with offices worldwide.
We are seeking an Account Manager with search advertising experience who is detail-oriented, customer-obsessed, and eager to learn in a changing environment. You will coordinate with a team of Account Strategists and support the Account Management Head to achieve customer satisfaction and revenue objectives. You will serve corporate customers and/or agencies, building trusted-advisor relationships with day-to-day practitioner contacts at advertiser, agency, or tool provider. You will manage an assigned set of clients to attain revenue targets, promote feature adoption, and achieve client-driven goals. In this role, you will work within a partnership between Microsoft Advertising and InMobi, where InMobi acts as the exclusive partner for Microsoft’s Advertising solutions in various regions, responsible for end-to-end management and transactions across Microsoft Ads.
Role responsibilities and expectations:
- Foster a shared culture of diversity and respect, creating a collaborative, trust-based environment and promoting inclusion and mutual learning within the team.
- Maintain strong customer relationships and ensure account health by managing day-to-day activities for newly onboarded and existing customers, ensuring flawless campaign execution, and coordinating with internal resources for core tasks. Understand billing and compliance requirements and contribute to high-quality Customer Plans.
- Drive campaign optimization to meet quota expectations, upsell budgets, and pursue ROI-aligned opportunities. Leverage internal tools to prioritize upsells and optimizations, and provide thoughtful feedback to make opportunities more relevant to client goals. Use self-serve tools and community insights to assist clients who are not Insights-enabled.
- Be a fluent advocate of the Microsoft Advertising story, educating clients on how the MS Ads platform and its features help them reach business goals. Maintain regular engagement with the Microsoft Ads platform, aiming to reduce reliance on the Account Manager for routine tasks, and develop knowledge of emerging products and features.
Location: India