About this role
About the Role
A motivated Account Manager role focused on managing sales and customer relationships in the coatings industry, with emphasis on selling high-performance resins and polymers to Filtration, Specialty Paper and Adhesives customers. You will drive revenue growth, develop strategic account plans, and collaborate cross-functionally to meet customer needs while representing Lubrizol's solutions. What You'll Do
- Account Management: Manage and grow key accounts within the paper, nonwovens, and textile sectors, ensuring strong relationships with customers across various functions, including procurement, technical, and marketing teams.
- Sales Strategy: Develop and implement effective sales strategies tailored to individual accounts, aligned with the company’s overall business objectives.
- Product Sales: Focus on the sale of acrylic emulsions, polyurethane dispersions, chlorinated polymers, and other specialty chemicals.
- New Business Development: Identify potential customers and market segments for expansion. Conduct market research to understand industry trends, customer needs, and competitive dynamics to inform sales strategies.
- Collaboration: Work closely with cross-functional teams, including R&D, technical support, and marketing, to ensure customer needs are met and to drive the successful introduction of new products. Collaborate internally to align sales activities with business goals and customer requirements.
- Negotiation and Contract Management: Lead negotiations and close sales contracts, ensuring favorable terms for both the company and the customer. Manage contract renewals and pricing strategies to maximize profitability.
- Customer Support: Provide first-response technical support to customers, addressing inquiries, and resolving issues related to product performance and application. Ensure customer satisfaction through timely and effective communication.
- Reporting & Analysis: Monitor sales performance and provide regular reports on account status, sales forecasts, and market conditions. Use data and insights to adjust strategies and tactics as needed to achieve targets.
- Industry Engagement: Actively participate in industry events, trade shows, and conferences to promote the company's products and build a network of contacts within the paper, nonwovens and textiles industries. What We're Looking For
- Bachelor's degree in Chemistry, Chemical Engineering, or field related to the role.
- Minimum of 5 years of experience in sales or technical sales role within the paper or nonwovens industries.
- Proven track record of achieving or exceeding sales targets and driving revenue growth in a competitive market.
- Excellent communication and negotiation skills, with the ability to influence and build strong relationships at all levels within customer organizations.
- Strong technical understanding of the coatings industry and the ability to translate complex technical information into customer-friendly solutions.
- Ability to work independently and as part of a team, with a proactive and results-oriented approach.
- Willingness to travel up to 50% of the time to meet with customers and attend industry events. Nice to Have
- MBA in related field is a plus.
- Strong understanding of water-based polymers primarily acrylic emulsions and filtration experience is a plus. Compensation & Benefits
- Competitive salary with performance-based bonus plans
- 401(k) match + Age-Weighted Defined Contribution
- Comprehensive medical, dental & vision coverage
- Health Savings Account (HSA)
- Paid holidays, vacation, and parental leave
- Flexible work environment
- Learning and development opportunities
- Career and professional growth
- Inclusive culture and vibrant community engagement
- Learn more at benefits.lubrizol.co