About this role
Section: WHAT YOU’LL DO
- Manage client relationships
- Handle client questions & requests
- Coordinate accounts and renewals
- Help onboard new clients
- Solve client issues
- Prepare account/performance reports
- Work with sales, marketing & support teams
Section: WHAT THEY WANT
- Strong written & verbal communication
- Customer service skills
- Good organization & time management
- Problem-solving ability
- Basic Microsoft Office knowledge
- Familiarity with CRM tools is a plus
Section: NOTES
- Customer service or sales experience is preferred, but NOT required.