About this role
Account Manager
What You Will Do
- Drive Portfolio Expansion: Own the sales cycle for existing enterprise accounts, delivering predictable quarterly Net New ARR targets through strategic upsell and cross-sell opportunities.
- Build Executive Relationships: Navigate multi-layered client organizations to establish trusted-advisor relationships with decision-makers and C-suite executives.
- Orchestrate Account Strategy: Develop long-term strategic account plans while aligning cross-functional teams—including Solution Engineers, Customer Success Managers, and Channel Partner Managers—to maximize customer value.
- Manage complex commercial agreements: Lead commercial discussions, legal reviews, and contract negotiations to close high-value multi-year expansions.
- Champion Customer ROI: Connect monday.com's platform capabilities directly to business outcomes, serving as an executive escalation point and internal advocate to influence platform strategy.
What We Are Looking For Must-Haves:
- 10+ Years of Proven track record in Account Management or Account Executive roles managing complex B2B SaaS accounts in Mexico.
- Demonstrated Expansion Growth: Consistent history of exceeding revenue targets through structured upsell and cross-sell execution within enterprise accounts.
- Executive Gravitas: Exceptional capability to establish credibility and build multi-level relationships with C-level stakeholders.
- Contract & Legal Negotiation: Direct experience navigating complex enterprise contracts, legal discussions, and procurement processes.
- Bilingual Communication: Fluent written and verbal communication skills in both English and Spanish for local and regional cross-functional engagement.
- Cross-Functional Deal Leadership: Proven ability to coordinate extended deal teams (SEs, CSMs, Partners, RevOps) to execute account growth plans.
Nice-to-Haves:
- Industry background in enterprise work management, productivity, or SaaS platform ecosystems.
- Proficiency in any other language it will be considered as a plus
What monday.com can offer you:
- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more