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Account Manager - Maintenance | AU | WFH

Staff Domain
Ortigas, Pasig City, National Capital Region (Manila), Philippines Posted Oct 21, 2026
Full-time

About this role

Setup and

Location

Work from Home

Work Schedule: 9:30 AM – 6:30 PM AEST | 7:30 AM – 3:30 PM PHT

Employment Type: Full-time

Ready to do work that actually excites you?

Our client's Maintenance Department provides a 24/7 maintenance service to our suite of construction clients across Australasia. The Account Manager will work with a selected pool of clients on a regular basis, servicing any requests on an as needed basis. You will be working within the team to support the strategy of maintaining long-term client relationships built on the provision of first-class services.

What You'll Do

You'll be the kind of person who:

  • ​

    1. Customer Relationships: Build and maintain relationships with Customers and Suppliers
  • Promotes a safe and comfortable work environment.

  • Provide a healthy and safe workplace for all workers under their control.

    1. Contractor Development: Build and maintain relationships with Contractors
  • Ensure Contractors are maintained to support maintenance growth whilst ensuring we meet our competitive tendering requirements.

  • Support the procurement and retention of contractors to support our service provision.

    1. Business Development: Continuously look for growth opportunities. Supports Business development and growth where required.
    1. Cost Management: Ensure project costs are tracked and reported monthly. Supports strategic planning to reduce costs where possible.
    1. Systems: Management of central maintenance systems
  • Support FIIX maintenance system.

  • Provide any requested reporting.

    1. Project Management
  • Leads projects to ensure various projects are delivered as the business requires.

  • Ensures projects are delivered time and budget set by the business.

  • Liaise with all internal and external parties as required.

    1. Compliance objectives: To operate within the law, governance, regulations and organizational agreements that binds us. To provide a duty of care for our people and to be accountable for our actions.
  • Promotes a safe and comfortable work environment.

  • Provide a healthy and safe workplace for all workers under their control.

  • 100% compliance achieved.

Requirements

  • What You Bring

  • *We're looking for someone who:

    • Minimum 5-8 years’ experience in Maintenance Management or similar field
  • Sound knowledge or previous experience working within Shopfitting (highly desirable)

  • OR Previous experience in an construction based role and understanding of trades

  • Demonstrate an understanding of project costs and tracking

  • Proficient with the use of Microsoft Office

  • Excellent communication skills

  • Other Qualities

  • Ability to work well within a team and be self-directed where required

  • An understanding of contract management and tendering processes

  • Ability to produce written reports

  • Excellent customer service skills

  • Excellent time management skills

  • Ability to achieve deadlines and work under pressure

  • Reliable & helpful to all co-workers – strong customer service approach

  • SPECIAL REQUIREMENTS: This job also requires after- hours work on a rotating roster (to be discussed with the client)

Benefits

  • Why You'll Love Working Here

  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)

  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)

  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

  • Let's Talk**

  • If you're thinking, "this sounds like me," it probably is. Click apply. We can't wait to meet you.

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