Account Manager

Account Manager

Location: Chicago, Illinois, United States of America

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Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update.

A few of the reasons Associates love working at Lockton include:

• Opportunities for growth and advancement, including paid training and professional development
• 12-week paid parental leave
• A huge emphasis on community involvement
• Frequent athletic and wellness events
• Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

Business unit

Midwest Series

Salary

$63,000-$97,000

Schedule

Full-time

Lockton

Benefits

• Offerings

• Click Here

• Workplace

• Hybrid

• Your Responsibilities

• Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee

Benefits

• Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities

• Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings
• Request and manage receipt of all renewals from carriers.
• Draft “Line of Coverage and Revenue Summary” for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent

• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.

• Experience in marketing and servicing the employee benefit programs.

• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)

• Strong verbal and interpersonal communication skills required.

• Understands industry trends and governmental regulations.

• Ability to complete continuing education requirements as needed.

• Ability to attend company, department, and team meetings as required, including industry training sessions.

• Ability to travel by automobile and aircraft.

• Ability to work outside of normal business hours as needed.

• Equal Opportunity Statement

• Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

• About Lockton

• Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

• How We Will Support You

• At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

• We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

• Learn more about your Lockton experience

• No Agencies Please

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• Life at Lockton

• If you’re looking for a place to grow, lead, and do work that matters, take a closer look at Lockton. For the 18th consecutive year, Lockton has been named one of the Best Places to Work in Insurance—a recognition that reflects the people-first culture our Associates help build every day. At Lockton, independence gives us the freedom to invest in what matters most: our people. As the world’s largest privately held independent insurance brokerage, we offer the energy of an entrepreneurial company with the stability, scale, and opportunity of a global business. Own your career. Help build what’s next. Whether you are launching your career or bringing years of experience, Lockton is a place where you can keep growing. Associates are encouraged to bring ideas forward, take ownership, and shape meaningful careers in an environment built on trust, inclusion, and empowerment. Do work that makes an impact Our Associates help clients solve complex challenges, support their communities, mentor one another, and build a business they are proud of. Here, purpose and performance go hand in hand.