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Account Manager (Inside Sales)

Newbury Franklin Industrials
Houston, TX (On-site)
On-siteUSD 80,000 - 100,000 / year

About this role

Job title: Account Manager (Inside Sales)

About the Role

We are seeking an Account Manager (Inside Sales) to own an existing book of business while actively driving new sales opportunities. This role blends account management, inside sales, and business development to grow revenue and deepen customer relationships in a fast-paced, execution-driven environment.

What You'll Do

  • Manage and grow an existing portfolio of customer accounts, ensuring strong relationships and high retention
  • Act as the primary point of contact for customers, providing timely responses to inquiries, quotes, and orders
  • Proactively identify opportunities to increase revenue through cross-selling, upselling, and re-engaging inactive accounts
  • Generate new business through outbound outreach, follow-ups, and relationship development
  • Own the full sales cycle for inside accounts—from initial inquiry through quote, order, and follow-up
  • Partner closely with outside sales and operations teams to ensure smooth execution and customer satisfaction
  • Track and manage sales activity, pipeline, and performance against targets
  • Support pricing and quoting decisions with an understanding of margin and profitability
  • Resolve customer issues quickly while maintaining a high level of professionalism

What We're Looking For

  • 2–5+ years of experience in inside sales, account management, or a customer-facing sales role
  • Experience in industrial, manufacturing, or distribution environments preferred
  • Proven ability to build relationships and drive sales growth
  • Strong communication, organization, and follow-through
  • Comfortable working in a fast-paced, performance-driven environment
  • Proficient in Microsoft Office and CRM/ERP systems

Nice to Have

  • Experience in metal service center or related industry (preferred)

Compensation & Benefits

  • Benefits: 401(k) 401(k) matching, Competitive salary, Dental insurance, Health insurance, Paid time off, Vision insurance
  • Location: Houston, TX (On-site)
  • Salary: $80,000.00 - $100,000.00 per year
  • Base salary plus commission and opportunity to contribute to sales growth

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