Account Manager

· Manage allocated accounts as the primary point of contact for clients and internal stakeholders.

· Grow accounts coverage by acquiring new logo client accounts for the business.

· Grow inq. share of all managed and new clients’ accounts in AM’s coverage.

· Grow share of digital solutions’ portfolio relative to connectivity share of portfolio.

· Maintain 100% prompt and accurate CRM records of all accounts in territory at all times

· Develop and maintain client relationships to identify new business opportunities.

· Balance focus between prospects and opportunities for continued development; ensure 4X pipeline cover of given target at all times.

· Lead sales strategies and develop high level value propositions.

· Analyse market trends and gather competitor intelligence.

· Provide accurate and timely sales forecast monthly and quarterly and ensure Salesforce and sales database accuracy.

· Complete and execute Account Plans for maximising profitability.

· Manage deals through commercial governance and future revenue growth planning.

· Understand the competitive market to increase margin and contract value.

· Understand support 100% compliance of all legal and contractual requirements for each client and each deal.

· Understand and support 100% compliance on all projects deployment requirements of completed sales.

· Identify and execute opportunities for up-selling and cross-selling.

· Ensure profitability within the segment P&L by meeting A&R targets.

· Ensure continuous up-to-date personal development of products knowledge, sales skills and competencies required to function effectively on the job.

· Ensure regular physical visits and other communication touch points with all clients within AM’s managed territory on a daily, weekly and monthly basis.

· Ensure effective cross functional collaboration and productivity across the entire inq. operating company and group of companies.

· Develop customer sales strategies in collaboration with the Line Manager.

· Identify winning strategies and work proposals tailored to local markets.

· Evaluate account performance and revise strategies as needed to achieve targets.

· Balance focus between prospects and ongoing opportunities for sustained development.

· Collaborate across departments to resolve issues and ensure effective problem management.

· Present new products and solutions, deliver best practices for onboarding new customers.

Collaborate with finance and support teams to ensure customer satisfaction and billing support.

Requirements

• · Knowledge: Solution Selling, Products/Services/Technology know-how, Opportunity

• Management, Account Planning and territory management skills

• · Skills: Objection handling, negotiating, relationship

• building, and Microsoft and Google applications usage and CRM usage.

• · Experience: Minimum 2 years in account management within a

• telecom environment, solution sales, relationship management, and networking

• technologies.

• · Attitude: Effective communication, confidence, sales outlook, self-motivation, and

• accountability

Benefits

• Leave Allowance

• 13th Month

• Growth Opportunity

• Gym Facility