Account Manager II - Mid Market - 300-999 (Remote)

Account Manager II - Mid Market - 300-999 (Remote)

Job ID: 22676

Job Function: Sales & Account Management

Location: Baltimore, MD, United States

Campus: Baltimore, MD

Career Band: BDSB

Status: Full-Time

Apply

Share this job

Tweet Share on Facebook Share on LinkedIn

Resp & Qualifications

PURPOSE: As a key member of our Account Management Team, the Account Manager II plays a pivotal role in driving client success and business growth. This position combines strategic consulting, relationship management, and marketing expertise to deliver exceptional value to our clients. Youll serve as a trusted advisor, promoting our suite of benefits and services, and leading initiatives that enhance client satisfaction, increase enrollment, and strengthen long-term partnerships.

This role requires candidates to be located in the Maryland, Washington, DC, or Northern Virginia (DMV) area.

ACTIVE HEALTH AND LIFE LICENSE IS REQUIRED.

ESSENTIAL FUNCTIONS:

• Drive Growth & Engagement: Lead the charge in growing group enrollment by marketing directly to client associates. Plan and execute impactful communication and education strategies that resonate with diverse employee populations.
• Be a Trusted Advisor: Build and maintain strong, consultative relationships with senior-level decision-makers. Provide expert guidance on benefit design, renewal strategies, and implementation planning.
• Lead Client-Facing Initiatives: Independently conduct on-site and virtual meetings with employers and employees across multiple locations. Travel in and out of the state to deliver high-touch service and ensure client satisfaction.
• Solve Complex Challenges: Use your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutions.
• Deliver Strategic Value: Partner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrations.
• Ensure Compliance & Insight: Stay ahead of regulatory changes and industry trends. Educate clients on legal developments and ensure benefit programs remain compliant with federal and state laws.

QUALIFICATIONS

• Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

• Experience: 3 years experience in sales, sales support, implementation, benefit administration or Account Management.

Licenses/Certifications:

• Current health and life license for the jurisdictions of Maryland, DC, and Virginia Upon Hire Required.

• Knowledge, Skills and Abilities (KSAs)

• Exceptional communication and presentation skills.

• Strong problem-solving and organizational abilities.

• Proficiency in Microsoft Word and Excel; PowerPoint a plus.

• Deep understanding of employee benefits and insurance regulations.

• Ability to manage multiple priorities and deliver outstanding service under pressure.

Travel Requirements:

• Approximately 20% travel year-round. Up to 50% travel during Q4 to support peak enrollment season.

• Salary Range: $52,000 - $84,500

• Salary Range Disclaimer

• The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

• Department

• VP - Commercial Markets Sales

• Equal Employment Opportunity

• CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

• Federal Disc/Physical Demand

• Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

• The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

• Sponsorship in US

• Must be eligible to work in the U.S. without Sponsorship.

LI-KL1

Apply

Not finding the right job? Stay informed about future openings by joining one of our Talent Networks!

Join Our Talent Network

Learn more about Sales & Account Management

Related Careers

Account Consultant III - Mid Market (300-999) (Remote)

Sales Consultant IV - Labor (Remote)

Account Consultant III CareFirst Administrators (Remote)

Director, CareFirst Administrators - Strategic Client Management (Remote)

Account Consultant III - National Accounts (Remote)

Account Consultant IV - Public Sector (Remote)

Account Consultant IV - National Accounts (Remote)

Account Consultant IV - Labor (Remote)

Account Consultant III - Mid Market (100-299) - (Remote)

Account Manager II (Remote)

Frequent Job Searches

Recently Viewed Jobs

Most Recent Job Searches

Relevant Jobs

Personalize This Site

Create Job Alert

My Applications

About Us

• Company Overview
• Our History
• Awards & Recognition
• Corporate Offices & Locations
• Service Area Map
• News Releases
• Cybersecurity
• Doing Business with CareFirst
• Transforming Healthcare
• Mission Report
• Community Partnership

Careers

• Jobs at CareFirst
• Join Our Team
• Why Work at CareFirst
• Internships

Legal & Mandates

• ACA Rate Increase Justification
• Patient Rights & Responsibilities
• HIPAA
• Health Care Fraud Prevention
• Member's Privacy Policy
• Quality Improvement
• Transparency in Coverage
• Mental Health Parity
• MD Proposed Rate Increase Law
• Virginia Claims or Coverage Denials
• Machine Readable Data
• Nondiscrimination Notice and Foreign Language Assistance
• Summary of Preventive Services

Media

• Multimedia Resources
• Healthcare Resources
• Media Inquiries

Other Information

• Community
• Health Insurance Glossary
• Contact Us
• Site Map

Language Assistance Available

• English
• አማርኛ
• للغة العربية
• বাংলা
• 中文繁体
• فارسی
• Français
• Deutsch
• हिन्दी
• Igbo
• Italian
• 한국어
• Diné Bizaad
• नेपाली
• Português
• Русский
• Samoa
• српски
• Español
• Tagalog
• اردو
• Tiếng Việt

Connect with us:

Serving Maryland, the District of Columbia, and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueCross BlueShield Medicare Advantage is the shared business name of CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc. and CareFirst Advantage DSNP, Inc. CareFirst BlueCross BlueShield Community Health Plan Maryland is the business name of CareFirst Community Partners, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (used in VA by: First Care, Inc.). CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst Advantage, Inc., CareFirst Advantage PPO, Inc., CareFirst Advantage DSNP, Inc., CareFirst Community Partners, Inc., CareFirst BlueCross BlueShield Community Health Plan District of Columbia, CareFirst BlueChoice, Inc., First Care, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blu