About this role
Job title: Account Manager I, Industrial Water Treatment
About the Role The Account Manager I is a developmental role designed for on-the-job learning under supervision of an experienced account manager. It exposes the associate to technical water treatment problem-solving and foundational customer-selling skills, with tasks on assigned accounts in an existing territory.
What You'll Do
- With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat’s position and increase share within the assigned geography.
- Begin to develop key relationships with customers by identifying key decision makers, researching prospects, and partnering with a senior staff member to cold call, frequent follow up, and communicate with customer base as well as ChemTreat Account Managers and other representatives of the company.
- Learn to implement strategic questioning and, with assistance, drive to root issues to identify customers’ needs.
- Work with a senior staff member to begin to increase sales and profit margin within the territory.
- With assistance, engage technical staff and management as needed to develop retention and growth strategies.
- Begin to establish professional relationships with key personnel in customer accounts.
- Learn how to create and effective proposals to current and prospective customers.
- Learn and communicate the ChemTreat value proposition to the customer base.
- Over time, begin to troubleshoot technical and site-specific process issues.
- Begin to effectively audit key unit operations.
- Participate in the entertainment of customers and prospects in accordance with ChemTreat’s entertainment policy.
- Other duties as assigned.
What We're Looking For
- Organizational skills; Self-management
- Self-motivated with a strategic mindset
- Balance of self-confidence and humility
- Ability to be a team player and partner well with others
- Ability to identify issues and develop practical solutions
- Excellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc.)
- Fluency in Microsoft Office (Word, Excel and PowerPoint)
- Industry knowledge specific to water treatment including familiarity with various applications
- Bachelors of Science; Engineering or technical degree preferred
- 0-2 years of experience interacting with customers at all levels of an organization. Experience in water treatment preferred
Nice to Have
- Engineering or technical degree preferred
- Experience in water treatment
- Prior customer-facing experience
Compensation & Benefits
- Salary range not disclosed in posting (USD)