Account Manager I, Eats SMB (Sales Plan)

Account Manager I, Eats SMB (Sales Plan)

Location

Dallas, Texas Team Sales Subteam Account Management Posted on Jul 27, 2026 Meet the team Marcus, Delivery Partnerships

About the role and team Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. In this role, you will own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build long-term partnerships directly impacts the livelihood of local businesses and Uber’s mission to move the real world. The work is fast-paced and requires a grit-based mindset; you will deal with shifting priorities, handle tough negotiations, and build lasting partnerships. We are looking for resourceful owners who are energised by the complex reality of Account Management and can stay resilient through the inevitable "no" to find creative solutions for our partners. If you thrive on autonomy and are motivated by seeing the tangible impact of your work on the community, this is where you will grow.

What you’ll do

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.

• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.

• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.

• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.

• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

• Basic Qualifications

• 3+ years of experience in account management, operations, sales or customer-facing functions.

• Ability to negotiate with external partners and overcoming objections to gain commitment.

• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.

• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.

• Fluency in the local language of the market, and professional proficiency in English.

• High school diploma or equivalent.

• Preferred Qualifications

• Proficiency in Salesforce and Google Sheets/Excel for data-driven decision making.

• Demonstrated problem-solving ability to solve gaps in merchant processes.

• Stakeholder management skills with the ability to influence without authority.

• For Dallas, TX-based roles

• The total on-target earnings (OTE) range for this position is USD $89,286 - USD $99,286. The OTE includes a base salary range of USD $62,500 per year - USD $69,500 per year and an annualized cash variable incentive target of USD $26,786 - USD $29,786. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. Ready to Ride? This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you. You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

• Related jobs

• Discover all jobs

• Manager I, Account Management, Eats SMB (Sales Plan)

• Job removed

• New York City, New York + 1 location

• Sales

• Account Partner, Eats SMB (Sales Plan)

• Job removed

• Quito, Ecuador

• Sales

• Account Partner, Eats SMB (Sales Plan)

• Job removed

• Mexico

• Sales

• Discover all jobs

Benefits

• Health, life and disability
• Comprehensive coverage for your physical and mental health to help give you and your loved ones peace of mind.
• Wellbeing and lifestyle
• Benefits that support you holistically, including a competitive 401(k) match, wellbeing reimbursement, and monthly Uber Credits.
• Parental and family care
• Support for every stage of family life, including comprehensive fertility coverage, 18 weeks of paid parental leave, and concierge caregiver support.

Benefits

• Health, life and disability
• Comprehensive coverage for your physical and mental health to help give you and your loved ones peace of mind.
• Discover our benefits
• Why Uber?
• Here, your work helps move the real world — through streets, stores, airports, hospitals, homes, businesses, and cities across 70+ countries. We build technology that helps people go where they need to go, get what they need, earn on their terms, and keep cities moving. The problems are complex, the pace is fast, and the impact is visible. Whether you’re building from 0 to 1, improving systems at massive scale, or experimenting with new technology, you’ll help support 40 million trips a day while working with people who raise the bar and support you as you grow.
• Discover life at Uber
• Watch video
• Every step toward your next move
• Show disclaimer
• Complete an online assessment (Virtual)
• We may ask you to complete an online assessment based on a set of specific competencies we look for in the role. This assessment is graded and serves as a decision point, so put your best foot forward!
• Account Manager I, Eats SMB (Sales Plan), Dallas, United States