About this role
Job title: Account Manager, Enterprise, Benelux & Nordics
About the Role
Join Atlassian's Account Management team focusing on retention and expansion across Enterprise customers in Benelux & Nordics. You will drive revenue growth across the product portfolio, manage high-value renewals, lead expansion opportunities, and collaborate with Global Sales and cross-functional teams. You will report to the Manager of Enterprise Account Management.
What You'll Do
- Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Partner with the account team on account planning and driving total book of business growth through competitive, market, and whitespace analysis
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings, and articulate those improvements to customers and our solution partners
- Forecasting accountability for your owned book of business
What We're Looking For
- 5 to 8+ years experience in account management, inside sales, customer success, or other relevant business areas
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
- Proficient in English (fluency)
- Proven track record of meeting or exceeding performance goals
- Experience selling Enterprise SaaS products across a global account footprint
- Experience managing high-revenue customer engagements with Enterprise-level customers
- Experience managing complex, end-to-end sales cycles is preferred
- Experience managing change and transformations
- It's great, but not required, if you have:
- Experience working with Channel Partners & GSIs to retain and grow customer accounts
- Experience using Salesforce, Clari and Tableau
- Experience in analyzing data to support identifying opportunities and projecting growth trajectories
Compensation & Benefits
- Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.