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Account Manager - Corporate Subscriptions, Applied Research Intelligence

John Wiley & Sons, Inc.
Hoboken, NJ; Remote, NJ
Hybrid

About this role

Job title: Account Manager - Corporate Subscriptions, Applied Research Intelligence

About the Role The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional responsible for helping the world's most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed scientific content. This role focuses on managing key corporate accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.

What You'll Do

  • Develop and implement territory sales plans to meet and exceed revenue targets and uncover customer needs
  • Build and manage stakeholder networks across multiple personas; identify cross-sell and upsell opportunities
  • Prospect new business while maintaining existing relationships; create data-driven account strategies
  • Apply structured solution selling with rigorous discovery, ROI-focused business cases, and multi-threaded stakeholder management
  • Create compelling commercial proposals linking customer AI/research workflows to Wiley solutions; articulate ROI and risk mitigation
  • Forecast and manage pipeline in CRM; drive data-driven negotiations to close deals
  • Act as primary contact for assigned accounts; deliver exceptional customer service and measure value with Customer Success
  • Conduct in-depth market and customer research to tailor outreach and inform strategy
  • Represent Wiley at industry events and stay current on trends; travel up to 30% as needed
  • Collaborate with Marketing, Product, and Customer Success to deliver complex, bespoke solutions

What We're Looking For

  • 3+ years of B2B sales experience selling complex, multi-stakeholder solutions to corporate clients in research-intensive sectors
  • Proven track record selling to corporate clients in pharma/biotech/chemicals/engineering or related fields
  • Experience handling AI applications in research and corporate environments
  • Proven account management and business development experience; strong sales results against targets
  • Background in management consulting, scientific advisory, or customer-facing solutions architecture is desirable
  • Knowledge of R&D workflows in pharma drug discovery, materials science, or related areas
  • Self-motivated with strategic thinking, problem-solving, and strong interpersonal and communication skills
  • Comfortable presenting to internal/external audiences; willingness to travel up to 30%

Nice to Have

  • Experience diagnosing complex organizational problems prior to commercial recommendations
  • Familiarity with pharma drug discovery, materials science, or regulatory science workflows

Compensation & Benefits

  • Salary: Not disclosed
  • Travel: Up to 30%
  • Benefits: Not specified

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