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Account Manager - Corporate Subscriptions, Applied Research Intelligence

John Wiley & Sons, Inc.
Oxford, GBR; Remote, FR; Remote, DE; Remote, ESP; Remote, GBR
Hybrid

About this role

Job title: Account Manager - Corporate Subscriptions, Applied Research Intelligence

About the Role The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional to help research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed scientific content. This role focuses on managing key corporate accounts across multiple industries and developing new business opportunities with a consultative, value-driven sales approach to close complex opportunities.

What You'll Do

  • Develop and implement effective territory sales plans to meet revenue targets, uncover customer needs, and maintain a network of stakeholder relationships across personas.
  • Build account strategies identifying cross-sell and upsell opportunities to grow revenue; manage existing relationships while prospecting for new business.
  • Identify key account stakeholders and implement strategies to grow relationships; create data-driven strategies to reach new opportunities.
  • Apply structured solution selling (discovery, business case development, multi-threaded stakeholder management) to progress deals from qualification to close.
  • Build compelling commercial proposals linking customer AI/research workflow challenges to Wiley solutions with ROI and risk mitigation.
  • Execute data-driven negotiations and facilitate conversations to drive stakeholder consensus; forecast and manage pipeline in CRM following processes.
  • Act as primary contact for assigned accounts; maintain regular contact; use consultative, value-selling approach; partner with Customer Success to deliver measurable value.
  • Conduct in-depth customer and market research to tailor outreach; stay current on competitors and represent Wiley at industry events.
  • Collaborate with cross-functional teams (Marketing, Product, Customer Success) to develop complex solutions; deliver high-stakes presentations; coordinate with legal to move agreements through proper stages.

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