About this role
Job title: Account Manager
About the Role We are Copeland, a global climate technologies company. The Account Manager will develop and maintain relationships with key HVACR stakeholders and decision-makers, collaborate with internal teams to deliver value propositions, and manage opportunities throughout the sales cycle to grow assigned accounts.
What You'll Do
- Develop and maintain relationships with key HVACR stakeholders and decision-makers.
- Collaborate with internal teams (e.g., Systems Engineer, Technical Sales Engineer) to ensure effective delivery of value propositions.
- Conduct regular account planning to identify expansion and cross-sell opportunities within assigned accounts.
- Participate in contract and pricing negotiations.
- Conduct regular field visits to better understand customer processes and needs.
- Manage pipeline of opportunities, including recording in CRM or other tools.
- Serve as main point of contact for a set of assigned accounts; route inquiries as necessary to Customer Success Reps.
- Stay updated on HVACR industry trends and competitor activity.
- Collaborate with internal teams and regional Sales Managers to identify new prospects.
What We're Looking For
- Minimum university degree in Engineering, preferably Mechanical.
- Minimum 5 years working experience in technical sales management.
- Preferably technical sales in A/C, Refrigeration, with major reputable OEMs, WHS or contractors, or end-users.
- Strong knowledge about Refrigeration systems.
- Ability to take initiative and drive for results.
- Proficiency in English.
- Highly independent with minimum supervision.
Compensation & Benefits
- Flexible and competitive benefits plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
- Opportunities to work on cutting-edge HVACR technology and sustainable solutions worldwide.