About this role
We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow our creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.
RESPONSIBILITIES
- ● Manage relationships with assigned creators and studios
- ● Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
- ● Develop content strategies to improve performance and revenue
- ● Analyze data, identify trends, and prepare performance reports
- ● Ensure content complies with platform guidelines
- ● Collaborate with internal teams to resolve issues and share best practices
REQUIREMENTS
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● Highly organized, detail-oriented, and able to multitask
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● Strong analytical and decision-making skills
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● Proficient in Excel or Google Sheets
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● Excellent written and verbal communication skills
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● Fluent in English
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● Experience in account management, client support, or content operations is a plus
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● Passion for creator success and collaboration is key.
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Why work with us?
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● Growth and development - opportunities to grow are endless, with support for your professional development;
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● High level of autonomy, ownership, and accountability;
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● No bureaucracy or micromanagement – we value autonomy and initiative;
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● Educational programs to expand your knowledge and skills;
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● Paid vacation and sick leave.
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Send us your resume today - we are excited to meet you!