Account Manager

Account Manager

Ascend Learning

WHAT YOU'LL DO

• Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations

• Build strategic road maps to drive positive outcomes and solutions to meet client needs

• Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers

• Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking

• Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities

• Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.

• Provide exceptional customer collaboration and guidance, collect implementation details

• Develop and report on sales activity, forecasts, and market dynamics to management

• Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities

• Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

• WHAT YOU'LL NEED

• Bachelor’s degree is required

• 3+ years of sales account management experience within outside sales required

• Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions

• Adept written communication for sales documentation

• Ability to build trust and maintain regular contact for upsell/cross-sell opportunities

• Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making

• Average of 3 field travel days per week

• HIRING RANGE

• The current full-time, annualized base pay hiring range for this role is $73,100.00-$104,500.00. In accordance with applicable state laws, we are providing the expected pay range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

BENEFITS

• Health, dental, and vision insurance

• Company paid life Insurance

• 401(k) with company match

• Paid time off and parental leave

• Employee assistance program

• Other wellness programs such as Headspace and Airvet

• Charitable matching program

• Fostering A Sense of Belonging

• Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

• Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.