Account Management Specialist

PetroApp is a smart fuel management technology company helping organizations gain greater control, visibility, and efficiency over their fuel consumption and distribution.

Our solution uses NFC technology to enable real-time fuel monitoring and reporting, helping companies reduce waste, improve accountability, and optimize their fuel operations.

Today, PetroApp is expanding across 4 countries: Saudi Arabia, Egypt, Thailand, and Nigeria, with a growing international team building technology solutions for the energy, transportation, and fleet management sectors.

What You’ll Do

• Manage and maintain strong relationships with existing clients.

• Act as the main point of contact and ensure a positive customer experience.

• Understand client needs and recommend suitable PetroApp products and services.

• Identify and maximize upselling and cross-selling opportunities.

• Achieve monthly account management and sales targets.

• Follow up on client requests, issues, and escalations to ensure timely resolution.

• Coordinate with internal teams to address client requirements.

• Monitor account performance, customer satisfaction, and retention.

• Maintain accurate and up-to-date client information and records.

• Prepare regular reports on account performance and sales activities.

• Proactively identify opportunities to increase client engagement and revenue.

• Requirements

• Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.

• 2–4 years of experience in Account Management, Customer Success, or a related role.

• Proven experience in client relationship management and achieving sales targets.

• Strong understanding of upselling and cross-selling techniques.

• Excellent communication, negotiation, and presentation skills.

• Strong customer-service and relationship-building skills.

• Good analytical and problem-solving abilities.

• Target-oriented with strong follow-up and organizational skills.

• Ability to manage multiple accounts and priorities simultaneously.

• Proficiency in MS Office, especially Excel.

• Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses.

• Benefits

• Competitive salary and commissions.

• Medical insurance.

• Social insurance.

• Hybrid work model (1 day working from home per week).

• Learning and development opportunities.

• Career growth and internal mobility.

• A collaborative and supportive work environment.

• Exposure to a fast-growing technology and fleet management business.