Account Executive

Job title: Account Executive

About the Role

The Account Executive is responsible for creating and executing a strategy to sell Tyler software and implementation services to the Courts and Justice marketplace within a prescribed territory in the East region. This is a remote role with a focus on courts, probation departments, county jails, prosecutor agencies, and public defender offices across the U.S.

What You'll Do

• Refine and execute a strategic sales plan for the East region and designated territory focusing on the Courts and Justice marketplace.

• Supplement Tyler demand creation activities with personal prospect contact, on-site visits and remote-based efforts.

• Represent Tyler at applicable trade shows and events in the designated territory and target market; attend national industry conferences when appropriate.

• Visit prospective clients in designated territory to qualify opportunities.

• Own the RFP process from start to finish, including assigning roles to internal teams and ensuring tasks are completed on time.

• Constantly cultivate relationships and develop credibility with prospective and existing customers.

• Secure and attend meaningful onsite meetings with agency stakeholders to gather information about business needs and current environment.

• Conduct presentations in front of justice agencies’ C-level executives, including drafting materials and sales messaging.

• Shape the future project scope for prospective agencies and establish optimal Tyler solutions and cost estimates.

• Work with internal Tyler teams to produce accurate and responsible cost proposals.

• Lead, organize and manage software demonstrations, scheduling with prospects, drafting agendas, preparing resources, and following up on actions.

• Bring the sales cycle to closure via a contract in a timely manner.

• Attend and participate in sales meetings.

• Regularly manage prospects, opportunities, and territory pipeline via MS Dynamics CRM.

• Meet quarterly and annual sales goals.

• Stay current with new product knowledge, technology, services, standards, and industry developments.

• Maintain and communicate plans and reports regarding sales activities on a regular basis.

• Estimated 50-75% travel; primarily in the East Territory.

• What We're Looking For

• Experience with justice-related software is required.

• Ability to travel approximately 50-75%.

• Minimum two years’ experience managing large, complex territories and diverse product offerings.

• Experience with state and/or county government sales or consulting is preferred; and experience with courts, probation departments, county jails, prosecutor agencies, or public defender offices is strongly preferred.

• Located in, with relevant experience in the Eastern U.S. is preferred.

• Bachelor’s degree or equivalent experience in business, sales, and/or computer science preferred.

• Proven formal presentation skills before large and small groups.

• Excellent interpersonal and customer service skills in both written and verbal communications.

• Proven influencing skills.

• Demonstrated ability to set the right expectations for prospective customers.

• Proven ability to conduct discovery/needs analysis with prospective customers and develop a successful action plan of software and service solutions.

• Excellent analytical and problem-solving skills.

• Proven self-starter in addition to a team player.

• Proficiency in MS Office tools (Outlook, Word, Excel, PowerPoint).

• Experience with pipeline management software (MS Dynamics CRM, Salesforce.com) is preferred.

• Willingness to work with integrated solutions that help courts and public safety organizations.

• Nice to Have

• Experience with state and/or county government sales or consulting is preferred; and experience with courts, probation departments, county jails, prosecutor agencies, or public defender offices is strongly preferred.

• Located in the Eastern U.S. with relevant experience preferred.

• Bachelor’s degree or equivalent in business, sales, and/or computer science preferred.

• Experience with MS Dynamics CRM or Salesforce preferred.

• Strong MS Office proficiency and ability to adapt to new tools.

• Compensation & Benefits

• Salary will generally fall between $53,081 - $90,000 before adjustment for geographic differences.

• Tyler Technologies offers competitive benefits to support health and financial wellness.

• Requisition Number: 2026-8514; Equal opportunity employer; accommodations available upon request.