About this role
Account Executive at Tarkett is responsible for developing new prospects and maintaining relationships with existing customers to grow the territory market opportunities. The role involves presenting Tarkett's portfolio of soft surface and resilient commercial products to address a variety of applications, aesthetics, and budgets while driving customer satisfaction and sales growth.
Develop Territory account list prioritized by annuity account potential, sales volume, potential project size. Identify new projects through research, networking, cold-calling and building deeper relationships with current clients. Engage with networking groups such as CORENET & CREW NY. Work with owners, owners' representatives, real estate brokers, project management organizations to identify appropriate product solutions for their applications and challenges. Partner with A&D and distribution sales teams to convert transactional opportunities into sales and potentially annuity standardization programs. Consistently update CRM with all pertinent customer/project/product/pricing information. Consistently meet financial and other objectives as set. Manage and establish distribution/flooring contractor business plans. Develop proposals by understanding market pricing strategies and available purchase vehicles. Review daily order entry, confirming customer/segment data is correct, follow through to ensure shipments occur within clients' expected requirements. Provide weekly sales and market updates for Regional and Territory leaders, including competitive activity, product trends, promotional activity and progress toward KPIs. Follow up on installation schedules and post-installation inspections to ensure customer satisfaction. Manage quality issues with customers immediately and facilitate solutions to problems locally or in concert with operating management at division headquarters. Create and sell territory specific promotions and merchandising programs. Execute sales blitzes and product launches.
Experience in B2B sales with ability to develop and manage a sales territory and drive revenue growth. Strong relationship-building skills with owners, owners' representatives, real estate brokers, and project management teams. Ability to collaborate with A&D and distribution partners to convert opportunities into sales and potential annuity programs. Proficiency with CRM systems and keeping accurate, up-to-date customer/project/product/pricing data. Self-starter with track record of meeting financial objectives and delivering results. Excellent communication and ability to provide regular updates to regional/territory leaders.