About this role
Account Executive - Product Expansion & Growth
Job Overview Super Dispatch is looking for a strategic, growth-minded Account Executive - Product Expansion & Growth with 4+ years of B2B SaaS sales or account management experience. In this role, you will be the driving force behind expanding our revenue footprint within Super Dispatch’s deeply loyal, established customer base.
About Super Dispatch Super Dispatch is the leading end-to-end transport management platform built exclusively for the auto transport industry. For too long, vehicle shipping has been burdened by fragmentation, endless phone calls, and mountain loads of manual paperwork. We are changing that. By connecting shippers and carriers within a single, unified digital ecosystem, Super Dispatch eliminates operational friction and transforms how cars move.
What You'll Do
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Drive Account Expansion: Target and close cross-sell opportunities within our massive existing customer base of shippers and carriers, turning single-product users into multi-product users.
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Position Premium Products: Pitch the value propositions of SuperProtect and SuperAgent, effectively demonstrating how integrated cargo insurance and AI automation mitigate risk, save hours of manual labor, and drive profitability.
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Data-Driven Account Mapping: Analyze customer usage data and health scores to identify accounts that are primed for expansion (e.g., a carrier moving high volumes who needs SuperProtect, or a busy broker who needs SuperAgent to scale operations).
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Conduct High-Impact Demos: Run highly targeted demonstrations for existing users, showing them exactly how adding new features seamlessly integrates into their current Super Dispatch workflow.
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Collaborate Cross-Functionally: Partner closely with Account Management, Customer Success, and Product teams to align expansion campaigns, gather user feedback on new products, and ensure a seamless post-sale onboarding experience.
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What You'll Need
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Experience: 4+ years of quota-carrying sales experience, specifically in SaaS Account Expansion, Cross-Selling, or Strategic Account Management. A proven track record of upselling new product lines into an existing customer base is required.
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Industry Expertise: Direct experience in the logistics, freight-tech, automotive supply chain is preferred. Deep familiarity with the pain points of both auto shippers and carriers is essential.
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Skillset: Exceptional relationship-building and consultative sales skills. You know how to leverage an existing business relationship to run a discovery process on secondary pain points (like risk management o