About this role
About the Role Telefónica España seeks a high‑energy Account Executive to manage and develop a client portfolio, ensuring commercial objectives are met and customers are served with personalized attention. The role combines relationship management, strategy design and cross‑functional coordination to drive sales and customer satisfaction. What You'll Do
- Manage the client portfolio to achieve the defined commercial objectives, analysing services, pricing and customer needs.
- Design the commercial strategy for selling Telefónica's products and services, build the customer map and plan visits to achieve revenue targets.
- Prepare proposals and offers for clients, coordinate required technical-economic details and authorize discounts through the appropriate approvals.
- Facilitate information flow to and from other areas (engineering, billing, etc.) until the process is completed and the offer validated.
- Provide personalized attention through periodic visits; centralize client liaison with Movistar and route issues to the responsible areas.
- Monitor issues to resolution and propose action plans to address any satisfaction gaps.
- Initiate provisioning of services and equipment by registering orders in information systems and informing the relevant teams to ensure proper deployment.
- Coordinate and supervise compliance with order, provisioning and billing terms.
- Maintain up‑to‑date knowledge of Telefónica products and services through training and self‑study; stay informed about policies and strategies via regular meetings. What We're Looking For
- Minimum 2 years of sales or consulting experience; strong client relationship and service orientation.
- Ability to manage a portfolio and drive results; integrity, reliability and ethical commitment.
- Knowledge of Telefónica products/services, especially TI offerings (Cloud, Workplace, Security, Digital Business, etc.) and familiarity with the telecoms market.