About this role
The purpose of this role is to assist the team in their day to day duties and coordination of campaigns and initiatives
Job Description:
Key responsibilities
Account & Client Relationship Management:
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Work closely with line manager and team to coordinate daily communications with Clients.
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Support in understanding Client expectations and identifying issues early to report to senior team members.
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Assist in maintaining a professional and positive relationship with Clients, including occasional participation in Client entertainment activities when required. 3rd Party Coordination:
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Assist in coordinating with suppliers and third parties under the guidance of line manager to ensure deliverables meet quality and timing expectations. Planning & Execution:
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Work with the line manager to prepare credentials for new Clients.
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Help tailor case studies based on each Client’s needs (excluding those requiring strategic insights).
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Collect and organize key materials such as brand induction content, client briefs, competitive reviews, market research, meeting notes, and project timelines.
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Prepare internal documents and briefings with the guidance of senior team members.
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Support in developing simple internal briefs and assist in clarifying client briefs (especially in case of verbal briefs).
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Assist in collecting and compiling competitive and client-related materials. Quality Assurance & Project Operations:
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Ensure that assigned tasks are delivered on time, meet expected quality standards, and align with client requirements.
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Proactively share updates and seek feedback from internal or senior team members. Team Collaboration & Development:
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Work collaboratively with other team members including interns and junior staff.
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Take initiative to learn from seniors and contribute to team activities and improvements. New Business Support:
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Assist the team in identifying potential opportunities for additional services or projects with existing Clients.
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Provide support in preparing proposals or materials for potential Clients as needed. Other Responsibilities:
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Take on other duties or projects assigned by the team or management.
Requirements
- At least 1 year of working experience in Account Management, preferably in Advertising, Marketing, Digital, or Communications.
- Strong communication skills in both Vietnamese and English (written and verbal).
- Good organizational and time management skills.
- Proactive, adaptable, and able to work under pressure.
- Team-oriented with good interpersonal skills.
- Willingness to learn, grow, and take on new challenges in a fast-paced environment.
Location
Ho Chi Minh City
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Fixed Term Contract (Fixed Term)