Account Executive

Account Executive - Remote, US

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As an Account Executive at ICON, you will develop and maintain relationships with clients, managing projects, and ensure client satisfaction through exceptional service delivery.

What You Will Do:

You will take responsibility for account management and client services deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include:

• Building and nurturing client relationships to understand their needs and objectives.
• Collaborating with internal teams to develop tailored solutions and proposals for clients.
• Managing project timelines, budgets, and resources to ensure successful project delivery.
• Providing regular updates and reports to clients on project progress and outcomes.
• Identifying opportunities for account growth and expansion through upselling and cross-selling of services.

Your Profile:

You will bring relevant account management and client services experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in account management or sales within the pharmaceutical or healthcare industry.
• Strong communication and interpersonal skills with the ability to build rapport with clients and internal teams.
• Excellent organizational and time management skills with the ability to prioritize and multitask in a fast-paced environment.
• Results-driven with a focus on achieving targets and delivering exceptional client service.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.