About this role
Job title: Account Executive I- Employee Benefits
About the Role Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space to lead initiatives, build relationships, and push the Employee Benefits Practice in the market. As Account Executive I, you will lead marketing, servicing, and strategic consulting for prospective and current clients and develop and deliver strategic benefit solutions to meet client needs.
What You'll Do
- Maintain and enhance Lockton’s relationships with existing clients by implementing proactive, creative, and continuous initiatives to ensure client satisfaction and engagement.
- Proactively understand the requirements and needs of a client.
- Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations.
- Consult with Clients to review options, vendor services, fees, strategies, and goals.
- Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience.
- Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers.
- Oversees issue-resolution between Client and the Vendor
- Coordinates market selection for new and renewal business on designated accounts
- May help coordinate the day-to-day administrative activities among those servicing the Client’s account including the coordination of all support services.
- Negotiates program terms and costs.
- Mentors and trains junior-level staff
- Researches and understands industry trends, product development government regulations.
- Operate effectively in a team environment, collaborating with colleagues to achieve common goals.
- Performs other responsibilities and duties as needed.
What We're Looking For
- Bachelor’s degree in business administration or related field and/or years of experience equivalent; typically 7+ years of client service experience in a health and welfare/employee benefits environment; at least 5 years of this experience at a consulting and/or brokerage firm.
- Experience presenting in front of clients.
- Firm working knowledge of group benefits in multiple product lines and a basic understanding of risk management.
- Working knowledge of different financial arrangements and products available to clients
- Strong knowledge of underwriting, financing, and funding approaches
- Ability to prepare and present client presentations with clarity and understanding.
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required.
- Understands industry trends and governmental regulations.
- Ability to complete continuing education requirements as needed.
- Current Life & Health license or ability to obtain immediately.
- Ability to attend company, department, and team meetings as required, including industry training sessions.
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.
- Ability to efficiently organize work and manage time to meet deadlines.
- Ability to travel by automobile and aircraft.
- Ability to use office equipment such as a computer, keyboard, calculator, and photocopier.
- Ability to work on a computer for a prolonged amount of time.
- Ability to work outside of normal business hours as needed.
- Legally able to work in the United States.
Compensation & Benefits
- Salary range: $125,000-$152,000 per year
- Workplace Hybrid environment with Lockton benefits offerings and a caring culture