Account Executive, Commercial (West)

Account Executive, Commercial (West)

Remote - Osaka, Japan

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are seeking an Account Executive for the Go-to-Market organization who will be based in Japan and report to the Regional Director. The role involves collaborating with professionals worldwide to deliver exceptional value to customers and advance a secure cloud-first digital future. You will work closely with Customer Success, Enablement, and Architecture teams to propose and demonstrate the power of Zscaler’s cloud transformation, strengthening the company’s position as a global leader in cloud security.

What you will do

• Build trusted relationships with executives and other key stakeholders
• Design long-term account strategies aligned with customer goals
• Develop account plans reflecting customer needs through internal collaboration
• Understand customers’ business, set concrete goals, propose Zscaler solutions, and act as a trusted partner

What we are looking for in a successful candidate

• Ability to turn ambiguity into action and push forward in uncertain situations
• Ownership mindset with the ability to make decisions and drive through to completion
• Enjoy solving difficult problems and create maximum impact by staying focused until resolution
• Collaborative mindset that commits to team success, values clarity and respect, and continuously gives and receives feedback
• Continuous learner with a genuine growth mindset, passionate about self-improvement, and eager to improve partnerships and teammates

Required qualifications

• 5+ years of full-cycle sales experience in software or security industries
• Bachelor’s degree or equivalent practical experience
• Experience in strategic selling to enterprise customers, including executive engagement
• Business-level Japanese language proficiency (reading, writing, speaking)
• Foundational understanding of AI/ML technologies, and experience leveraging AI-powered solutions, proposals, or security enablement in your area

Nice-to-have qualifications

• Established networks with existing or prospective customers and the ability to sustain results
• Deep understanding of customer objectives or challenges and how technology can drive digital transformation
• Knowledge of strategic sales planning and success in acquiring new customers

LI-TY2 LI-Hybrid

Zscaler is committed to building an inclusive environment that values diverse backgrounds and perspectives, emphasizing collaboration and belonging. Our benefits program offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families, including health plans, vacation and sick time, parental leave options, retirement options, education reimbursement, in-office perks, and more.

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you agree to comply with applicable laws and Zscaler policies related to security and privacy standards.

Zscaler is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, including pregnancy or related medical conditions, age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. We are committed to providing reasonable support in our recruiting processes for candidates who are differently abled, have long-term conditions, mental health conditions, sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Privacy and data handling

By proceeding with your application you acknowledge that we will collect, use, and store your personal information in accordance with our privacy notice. If you have any concerns or questions about how your personal data is handled, please contact [email protected].

We look forward to reviewing your application.