Account Director

Account Director

Build a Safer World.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

TRM is looking for an Account Director to own and build TRM's footprint across US Federal Offices of Inspector General (OIGs), with the primary responsibility of bringing Ardence, TRM's AI investigation platform for all-source intelligence, to the investigators and analysts who uncover fraud.

This is a high-trust, territory-owner role for a self-starting seller who knows how OIGs operate, can independently build pipeline, and run federal sales cycles.

The impact you will have:

• Serve as the trusted point of contact between TRM and OIG investigators, analysts, agency leadership, and contracting officers.
• Own and build the OIG territory. Map and tier target OIGs within 30 days and stand up 3x pipeline coverage within 90 days.
• Position Ardence as a mission-critical platform for OIG investigations, helping teams pull together all-source intelligence and examine their findings.
• Bring Solutions Architects, Global Investigators, Compliance Advisory, and Policy colleagues into the right conversations at the right time.
• Run end-to-end federal sales cycles: discovery, technical evaluation, procurement, and close. Navigate federal buying vehicles and agency purchasing rules without hand-holding.
• Use AI as the default first move across the workflow: Claude and ChatGPT for prospecting, account research, and outbound. Aim to free 4 to 10 hours a week of admin time and redirect it to customer engagement.

What we're looking for:

• Direct experience working with or inside a federal Office of Inspector General strongly preferred; state-level OIG experience is also valued. You understand how OIGs investigate, buy, and make decisions.
• 3+ years of sales experience selling software or technology into government, with a record of consistent quota attainment.
• Working familiarity with federal procurement vehicles and FAR-based contracting, including GSA Schedules, BPAs, IDIQs, SEWP, and GWACs.
• A go-getter mindset and a proven track record of self-generated pipeline. This is a territory-ownership role, not a lead-harvesting role.
• Strong executive presence and excellent consultative selling skills: listening first, proposing second, and always tying back to the agency's mission.
• Demonstrated AI fluency. Comfortable using AI tools daily across prospecting, account research, outbound, and reporting.
• Based in the Washington, DC metro area highly preferred, with willingness to travel to agency sites, conferences, and trainings.
• Active US Government Security Clearance or clearance eligibility is a plus.
• Experience with investigative, intelligence, OSINT, or case-management software is a plus. Crypto or blockchain knowledge is not required.
• This position requires US Citizenship.

Life at TRM

We are building a safer world. That promise shows up in how we work every day.

TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.

Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

At TRM, you should expect:

• Priorities and targets to change quickly
• Operating with a high degree of ambiguity
• A high level of personal ownership and accountability
• Close collaboration across teams and functions
• Frequent, high-touch communication
• Creative problem-solving and out-of-the-box thinking
• A pace that rewards urgency, adaptability, and outcomes

This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.

We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.

If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.

Leadership Principles

We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
• Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
• Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

Join our Mission

At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.

TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.

Privacy Policy and Additional Information

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We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.