Account Director - FSI (m/w/d)

Job title: Account Director - FSI (m/w/d)

About the Role

For our Austrian office, we are seeking an Account Director to lead and grow FSI client relationships, oversee commercial delivery, and act as a trusted advisor. You will drive the commercial leadership and expansion of assigned accounts in the Financial Services Industry, leveraging Merkle's offerings within dentsu.

What You'll Do

• Own revenue and margin responsibility for existing FSI clients and lead the associated account and project teams, coordinating internal collaboration and ensuring high client satisfaction.
• Define client goals in collaboration with the client and guide delivery on both content and strategic levels toward those objectives.
• Manage client and project teams, developing individual contributions to achieve client goals, and evolve into a trusted advisor.
• Identify, pursue, and win new clients (New Client Wins) within the FSI market; work closely with Marketing/Communication, New Business and Alliance Management.

What We're Looking For

• A completed university degree, ideally in Business Informatics or Business Administration with IT orientation, or comparable qualification.
• Several years of relevant experience in client leadership and development, preferably in consulting or agency environments.
• Experience leading large accounts through digital transformation.
• Broad know-how in digital topics (e-commerce, CDPs, CMS, etc.).
• Relevant Financial Services industry knowledge.
• Strong networking skills and executive presence; ability to build lasting relationships and persuade decision-makers.

Compensation & Benefits

• Salary: starting at EUR 70,000 gross per year, with room for adjustment based on experience and qualifications.
• Holidays: 25 days per year.
• Mental Health: 3 wellness days, Mental Health First Aiders program, Employee Assistance Program.
• Social Impact: 2 volunteering days.
• Various benefits: transit pass, private healthcare, wellness programs, etc.
• Academy and Learning: access to our network and in-house academy; 40-hour learning allowance per year.
• Work model: flexible working hours with potential for home-office; Workation options to work temporarily abroad.
• Referral bonus: reward for successful referrals.
• Modern office: new office near Prater in Vienna; dog-friendly OfficeDogs.